QuirkyNugget
QuirkyNugget

Swiggy delivery unreliable

Is Swiggy in trouble? Every time I try to order they are either delayed or don't have any delivery partners. There seems to be some ops issue. Doesn't seem to be as reliable as it used to be 2 months back.

17mo ago
BouncyDonut
BouncyDonut

I used to like swiggy in past but not now. Quality issue and also too much extra charges. Sometimes zomato comes cheap even if it has 200rs min order value

QuirkyNugget
QuirkyNugget

Yeah i guess i made a mistake by purchasing the swiggy one plan

BouncyDonut
BouncyDonut

Same here, it was big mistake, its too costly now as per the extra charges they are adding to the order

PeppyNarwhal
PeppyNarwhal
Swiggy17mo

Same is the case for the internal employees as well. Most of the folks are looking out for new opportunities and some have already left. Nothing going right for Swiggy currently. In a bid to have a successful IPO, Swiggy might do some irreversible damage to itself.

QuirkyNugget
QuirkyNugget

Is it a matter of time before swiggy lays off too? The CTO left as well, what's the story behind that?

ZippyDumpling
ZippyDumpling
Swiggy17mo

I order frequently and my order gets delivered before ETA almost always.

QuirkyNugget
QuirkyNugget

It's always a gamble for me

ZippyWaffle
ZippyWaffle
Gojek17mo

I think it depends on the restaurant.

SwirlyPretzel
SwirlyPretzel

Swiggy not able to predict ETA - claim 40 minutes, delivery in 90 minutes. Wrong order delivered. Support staff bad. Time to move to zomato?

QuirkyNugget
QuirkyNugget

I think so. Forget predicting time, their support is now purely bots and no people during peak time

BouncyMarshmallow
BouncyMarshmallow
Swiggy17mo

Swiggy has started recruitment from Amazon recently at all levels and this is bound to happen 😄

ZestyBiscuit
ZestyBiscuit

Yeah even I have started facing issues with Swiggy recently. Deliveries have been delayed many times. Instamart order was exchanged with someone else(although they gave me a full refund and asked to keep with me whatever I had received), but yeah it has been a little unreliable lately. However, even Zomato had some issues with delivery, but I always got some cashback for order being delivered late.

QuirkyNugget
QuirkyNugget

I just received half an order on instamart. I think there's a real problem at their dark stores. The culture is changing and i guess they're unhappy

BubblyPotato
BubblyPotato
Google17mo

Swiggy has gone worst.. no doubt.. I have moved to zomato

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