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CrowdStrike Apologizes for Outage with $10 Gift Card

  • CrowdStrike, the cybersecurity firm, issued a $10 Uber Eats gift card to partners as an apology for a recent outage caused by a faulty update.
  • The July 19 incident rendered around 8.5 million Windows devices unusable, leading to significant disruptions worldwide, including delays at airports and halted surgeries in hospitals.
  • Some recipients reported that the gift card was canceled when they tried to redeem it, with Uber flagging it as fraud due to high usage rates.
  • CrowdStrike's CEO and Chief Security Officer publicly apologized, emphasizing their commitment to transparency and preventing future incidents.
  • The company continues to investigate the cause of the outage and has been providing regular updates on their progress.

Source: Techcrunch

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