CosmicTaco

Founders Criticize Carta's Subscription Cancellation Process

CosmicTaco · 2024-12-13T08:51:48.885468+05:30

- Founders express frustration over Carta's cumbersome subscription cancellation process, requiring lengthy waits for cancellation meetings. - Carta attributes the delays to a staffing challenge, while competitors allow easier cancellations through emails or software. - Despite the criticism, some founders still praise Carta's product quality, though past issues have put the company's practices under scrutiny. Source: [Techcrunch](https://techcrunch.com/2024/12/12/carta-is-making-it-too-difficult-to-cancel-subscriptions-some-founders-say/)

Founders express frustration over Carta's cumbersome subscription cancellation process, requiring lengthy waits for cancellation meetings.
Carta attributes the delays to a staffing challenge, while competitors allow easier cancellations through emails or software.
Despite the criticism, some founders still praise Carta's product quality, though past issues have put the company's practices under scrutiny.

Source: Techcrunch