Gareebi? A huge factor is that people agree to work on 15-20 order fee, this won't be possible out of India
This. A lot of poor people ready to do any work.
Absolutely. Had once spoken with Zepto co-founder about this, and they are clear that it's the labour costs in India that make it different Gorillas did not have this for them
I think it's sometimes useful to order online. Not always. There was a post swiggy and Zomato are charging 580 rupees for a product, where as the restuarant was 400.
Here , I understand delivery fee/GST /platform fee are included in online delivery platform, but they are also increasing the price of the actual product, in this case they inflated the price from 400 to 460 rupees and charging GST on top of this. Which is absolutely wrong.
Hence, occasionally ordering from these places is advisable.
That's restaurant hiking the price and not the platform because the restaurant has to pay some commission to the platform for each order
Yes it's the restaurant hiking the price not Zomato/swiggy. If you report the restaurant for variable prices Zomato will look into it.
I'm an ardent believer in QC, but I feel it will run out of fuel sometime. You cannot expand beyond a certain number of cities, and you cannot expand to high consideration categories.
When you are unable to grow at this rates anymore, the next step would be to turn out a net profit. When you attempt to do that, Indian families that love the convenience right now, will start realizing that the nearby store is cheaper and worth the very small inconvenience.
I'm super bullish on QC still, but I feel it is a slight hype cycle.
It's only bullish for suburban setup, this would not work for rural places as the two criteria for QC to be successful don't match that is, population density and people being ready to pay a fee for convenience aka delivery fee...most of the rural peeps are self sufficient and don't depend on these kind of delivery partners for their everyday errands
Collections are still a big big part of their value proposition in Tier 2 and beyond. It'll not be 10min delivery, 1hr is fine too. But no one else in a tier 2 city can provide a collection that QC/ ecommerce can within 1-2 hrs. Think of it like Big Bazaar without the overhead of high rent and AC running. Everyone shops online on these apps and gets it delivered within 1-2 hrs. Solves the density problem
Yeah nobody would want to accept this but unemployed, unskilled youth. Who are ok with borderline slavery.
QC was also quite popular in China and used to be big in Indonesia
Since start of 2024, only handful of orders placed have been delivered. Moreover they simply mark orders as delivered even it wasn't.
Anyone facing the same? What's happening at Big basket?
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