bbdaily service has become shit
Since start of 2024, only handful of orders placed have been delivered. Moreover they simply mark orders as delivered even it wasn't.
Anyone facing the same? What's happening at Big basket?
ZestyQuokka
Stealth4mo
Gareebi? A huge factor is that people agree to work on 15-20 order fee, this won't be possible out of India
BouncyNugget
Stealth4mo
This. A lot of poor people ready to do any work.
ZippyBiscuit
Absolutely. Had once spoken with Zepto co-founder about this, and they are clear that it's the labour costs in India that make it different Gorillas did not have this for them
SillyPenguin
Salesforce4mo
I think it's sometimes useful to order online. Not always. There was a post swiggy and Zomato are charging 580 rupees for a product, where as the restuarant was 400.
Here , I understand delivery fee/GST /platform fee are included in online delivery platform, but they are also increasing the price of the actual product, in this case they inflated the price from 400 to 460 rupees and charging GST on top of this. Which is absolutely wrong.
Hence, occasionally ordering from these places is advisable.
SwirlyTaco
PayTM4mo
That's restaurant hiking the price and not the platform because the restaurant has to pay some commission to the platform for each order
JumpyNugget
Stealth4mo
Yes it's the restaurant hiking the price not Zomato/swiggy. If you report the restaurant for variable prices Zomato will look into it.
WigglyBanana
Stealth4mo
I'm an ardent believer in QC, but I feel it will run out of fuel sometime. You cannot expand beyond a certain number of cities, and you cannot expand to high consideration categories.
When you are unable to grow at this rates anymore, the next step would be to turn out a net profit. When you attempt to do that, Indian families that love the convenience right now, will start realizing that the nearby store is cheaper and worth the very small inconvenience.
I'm super bullish on QC still, but I feel it is a slight hype cycle.
MagicalJellybean
EY4mo
It's only bullish for suburban setup, this would not work for rural places as the two criteria for QC to be successful don't match that is, population density and people being ready to pay a fee for convenience aka delivery fee...most of the rural peeps are self sufficient and don't depend on these kind of delivery partners for their everyday errands
WigglyUnicorn
Meesho4mo
Collections are still a big big part of their value proposition in Tier 2 and beyond. It'll not be 10min delivery, 1hr is fine too. But no one else in a tier 2 city can provide a collection that QC/ ecommerce can within 1-2 hrs. Think of it like Big Bazaar without the overhead of high rent and AC running. Everyone shops online on these apps and gets it delivered within 1-2 hrs. Solves the density problem
GoofyNoodle
Stealth4mo
Yeah nobody would want to accept this but unemployed, unskilled youth. Who are ok with borderline slavery.
JumpyWaffle
Grapevine4mo
QC was also quite popular in China and used to be big in Indonesia
CosmicQuokka
Paralleldots4mo
7-eleven does deliveries (mostly under 30 mins) in Thailand, albeit it charges user equivalent of ₹150 as delivery fees regardless of total bill, and AFAIK they're profitable.
CosmicQuokka
Paralleldots4mo
Hence implying "QC" works at scale in India alone is not entirely true.
SnoozyDumpling
TCS4mo
Nothing special or this kind of Statics are the reason behind it. Over the period Indians (including me) have a feeling that purchasing anything from online is a social status and we believe that we can get it at a better minimum price and that is actually really wrong.
And most of the educated people believe that it's a time saving when we purchase online. (but that's not the real truth)
Example : Heading to the market and getting vegetables is a bad one than purchasing the same from a big basket.
All are welcome to smash and spread hatred and damaging my thoughts in the reply section.
DizzyMochi
Siemens4mo
Because of low labour charges, that factor alone makes it possible here
SqueakyUnicorn
Zetwerk4mo
Read this earlier and was wondering how and why the inexpensive human cost was not mentioned 🤔
DerpyBoba
Ola Electric4mo
In nutshell it is a just a cheap labour cost that is enabling quick commerce in india
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