Random_User

Role Transition - From Customer Success/KAM to Product Manager

Hi All, would love to hear your thoughts/ideas/strategies on how to switch from a Senior Customer Success Manager role to a Product/ Project Manager role. Brief background - Total Work-Ex 9 years (2.5 years in IT services pre MBA + 6.5 years in Sales/KAM/Customer Success post MBA). Recently have switched few companies in search of better roles/compensation and that also reflects in a negative way in resume. Not able to get even an interview call while applying for PM roles. All suggestions are welcome. Thanks.

18mo ago

spidey

Stealth18mo

Switching roles internally in a company might be much easier than finding one while switching. Typically, you’d need a lot of shift in working mentality and thought process since both the roles demand a very different kind of mindset. The stakeholder management bit mostly remains the same though. Working with engineering directly requires a very different kind of approach, it might be very difficult to make this role transition while switching companies - to the point where I’d say it might not be possible

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