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Tata Sons Urges Air India to Retain Vistara's Superior Service Amid Merger

  • Tata Sons has advised Air India to maintain Vistara's high-quality service during their merger.
  • The merger, set for November 12, aims for a seamless integration that doesn't impact Vistara's loyal customers.
  • Tata Sons is concerned that any missteps could jeopardize the merger's success.
  • Vistara's existing inflight crew will continue to man the aircraft to ensure service consistency.
  • Tata Sons will not alter Vistara’s aircraft, crew, or in-flight services until Air India's standards improve significantly.

Source: Economic Times

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