CosmicTaco

Zomato Introduces Rain Fee for Gold Users

CosmicTaco · 2025-05-16T10:50:35.200483+05:30

- Starting May 16, Zomato Gold members will face an additional rain fee, a charge previously waived as part of their membership perks. - Zomato claims this fee will help better compensate delivery partners during inclement weather, sparking some disappointment among loyal Gold users. - The decision aligns with Zomato's ongoing strategy adjustments, including the suspension of its 50:50 refund-sharing policy with restaurants. - This move adds to the growing discourse on hidden costs and dark patterns within the quick commerce industry. - Despite consumer frustrations, Zomato's financial health remains strong, with a 56% YoY increase in adjusted EBITDA reported for the March quarter. Source: [Inc42](https://inc42.com/buzz/zomato-to-charge-additional-rain-fee-for-gold-users-from-may-16/)

Starting May 16, Zomato Gold members will face an additional rain fee, a charge previously waived as part of their membership perks.
Zomato claims this fee will help better compensate delivery partners during inclement weather, sparking some disappointment among loyal Gold users.
The decision aligns with Zomato's ongoing strategy adjustments, including the suspension of its 50:50 refund-sharing policy with restaurants.
This move adds to the growing discourse on hidden costs and dark patterns within the quick commerce industry.
Despite consumer frustrations, Zomato's financial health remains strong, with a 56% YoY increase in adjusted EBITDA reported for the March quarter.

Source: Inc42