How is Zerodha attrition rate is low? 🧐
I have never seen people switching jobs from Zerodha. Correct me if I’m wrong here. I’m just curious
Small Team.
High Average Revenue per Employee
They are well taken care of. Classic example of a tech company at scale. 📐
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I've listened to bunch of podcasts from Kamath brothers. The clear standout I see with them is that they've never chased quick customer acquisition through mindless discounting, offers or advertising. Their growth has been completely organic: true word of mouth goodwill.
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That's why their customer retention is super high. And hence revenue stream is very smooth and predictable, not fluctuating with seasonal ups and downs in market.
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As a result they've never had to make overly ambitious or downright unachievable false promises, or set any unrealistic expectations with their investors (and afterwards chase down their team to graves to meet them.)
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So everything moves at a smooth, sustainable pace.
Their customers may be all weather but broker incomes are highly cyclical and subject to markets
RealOldmonk
Stealth
9 months ago
Half of the tech zerodha runs is on license, almost all brokerage firms use the same software, charting is from trading view, trade execution is from some other company. If you are not building anything new why would you need ppl, the only thing that they built is the authentication system, we all saw what happened to that service after recent elections results, the system failed left right and centre and ppl lost money.
Even the charting tool from tradingview got disabled during the outage. The platform is seeing more and more outages in recent times
Kamlesh
Stealth
9 months ago
Every exchange platform is at risk to the same factors and even get hacked once in a while. Zerodha is just one of the most popular ones, hence more users and more issues.
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Zerodha has less than 50 employees overall. They are very well oiled cycle
They have over a thousand employees - the tech team itself is under 35-40 people total. Their ops compliance and support team isn’t small by any stretch
MightyLazyGeekStar
Stealth
9 months ago
The employer must be taking good care of his teams. Perfect culture in place probably.
RealOldmonk
Stealth
9 months ago
I infact am looking to move out of their platform, if it was an easy process
Around 70 member tech team, with each of them almost being paid 1 CR
SheldonCooper
Stealth
9 months ago
Lol no. I know someone there. They don't make a crore.
SpicyOpera39
Stealth
9 months ago
lol they are not paymasters. Not even close
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Watch this interview with kailash https://youtu.be/tr9lSRF7p98?si=y7q4P-j-0MOUm1Zz
Umadbro
Stealth
9 months ago
They likely have profit participation. Since zerodha is not funded. Bootstrapped and high revenue companies give employees profit share agreements instead of usual esops. Because the value of esop is very low (no funding round). In zerodha it is likely that the profits were shared by employees. That’s a huge motivation to work and work well.
Mailchimp is another which comes to mind. Though they were criticized for the same when it was acquired.
Brutallyhonest
Stealth
9 months ago
By not hiring