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Zomato is throwing away Gold memberships

I opened Zomato after months, they gave me 1 month free Gold. And now this with Amazon pay rewards 🤷🏻‍♂️

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Indian Startups on

by boredcorporate

Others

F*ck you Swiggy!

I placed an order on swiggy from Meghana’s. The order was of 1700 and I was trying to order one more item and cancelled the order by mistake. I cancelled the order within 1 min but reached out to support team for the refund. The cancellation button on the order has this little 4 bars which I thought was the allowed time to cancel an order. And if I remember correctly there was a dark pattern where there was no additional confirmation to check whether I’m okay to cancel the order with the entire amount as penalty. If they had asked or pointed out that the full amount was going to be levied as a penalty, I would have chosen to get this delivered. They had charged entire bill amount for cancellation and responded saying this is according to the police. I tried to understand how charging entire amount is reasonable. I tried making them realise that even if they had charged 500 rupees I would understand the charges. Later they asked me to write an email regarding the same. I wrote that email and now I have got an update that they won’t be able to refund any amount. This is Meghana’s biriyani, and it was almost within 1 minute and they charge the entire fucking bill amount. I am still okay to pay a cancellation charge if the food was prepared or was on the way to deliver but full amount for within 1 min. I truly hate how these fucking companies choose to be so callous towards both employees and customers. I always believed that most companies are empathetic towards customers and employees but I guess I’m wrong. From the bottom of my heart, - F*ck you Swiggy! - F*ck you for being insensitive towards customers - F*ck you to your policies that makes a customer suffer - F*ck you to taking away a customers money and hoarding it with the restaurant for zero service delivery - F*ck your leadership team for using profitability as an excuse to hide behind shitty customer experience - F*ck your strategy and legal team to devise those cancellation policies

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Software Engineers on

by Deepi

Zomato

Reality check at Zomato

As everyone knows that zomato is now hiring 800 employees after two months of a mass layoff, and exit of senior profiles like VP and CTO. Let me tell you the truth about the founder. He is an opportunist. He doesn't give a shit about the culture or any employee. The company is built on the death of many riders and cheating with low-wage workers. Timing- Isn't it a bit weird that a company that did a mass layoff two months back is now hiring? Seeing that many employees got laid off from the top-tier company. It is a great time to employ smart folks as the hiring competition in the market is at its lowest. Or the mass layoff that happened previously was planned with the thought of hiring again next year with very little competition and desperate candidates.  Layoff: In zomato, it's hire and fire culture. I have seen many of my friends leave even after performing well. Honestly, sometimes I don't even feel human. It's expected from employees to start their day early and go late at night. If you want to leave early (around 6 or 7), you should have a solid reason for doing that. Here code release happens late at night due to less traffic. So it's expected of you to be available all the time. Incompetent Managers- I have worked with two managers here. Both know the existing system as they were once an IC building that system. The issue with these people is that they grew up the ladder because they were the only ones left behind in the team. They lack real-world system knowledge. I have previously worked at amazon, and I know the team lead level there. But here it's like jo ruk gaya vo raja hai. It's hard to work with these people as they lack proper estimations of the projects and at the end of the day. The ICs have to face the wrath of the product teams. People who are planning to join the company. Please do join, as working 24/7 you would learn a lot in a very short period of time. Also, the culture is team dependent, so you might get a team with chill environment.