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AI Startup Neuron7 Raises $44M in Oversubscribed Series B Round

  • AI customer service startup Neuron7 has raised an oversubscribed $44 million Series B round led by Keith Block's venture firm, Smith Point Capital.
  • Unlike other AI startups, Neuron7 focuses on complex service and repair operations, with clients like NCR Atleos, Medtronic, and Lexmark.
  • The company uses open source language models to predict the likely cause of a problem and guide technicians through the repair process.
  • Despite competition, Neuron7 has partnered with major players like Salesforce, SAP, Microsoft, and ServiceNow.
  • With this funding, the company's valuation has increased by 5x since its last round, and Keith Block will join as a board member.

Source: Techcrunch

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