Another B2B eCommerce site that is all hype and no business model
I've had some frustrating experiences at a certain B2B eCommerce subsidiary of a international bank, where the work culture and technology are far from ideal. Expecting 3-4x output from employees with outdated manual processes and technology is a tough ask. The sales team's situation is even worse, having to resort to fake orders due to unrealistic targets and a subpar app. It's disheartening to see top management prioritize PR exercises over addressing these critical issues.
In general, I think, if you think about cos serving Indian customers in BFSI, its not a good industry to be in.
There is intense competition, high pressures to squeeze margin(read NIM), else you falter on risk, low percentage on fees and commissions. So its a volume game. Volumes don’t come by easily if customers have partial relationships/do not have primary relationships.
Foreign banks will never be able to succeed as India wont give them volumes, unless they go local. So they invest less in tech as India is typically never a big focus. Hence so many issues.
But I do believe that if you work for foreign customers in foreign banks, atleast wlb would be good.