Apollo hospital jaynagar Bengaluru: Medical reports varied

So, last month my sister had a severe headache. She went to Apollo multi-speciality hospital in jaynagar and whole body check up.

She got the reports mixed with some other person reports.

Neither did the doctor recognise my sister the reports patient name on the name And she checked with other hospitals and she got the solution.

The thing is she got reported as she is having right amount hemoglobin I've arround 14 but actually she had less than 9

While she visited the other hospitals she stated she had a good amount of hemoglobin and doctor was shocked seeing the correct reports which mentioned 9 hemoglobin.

After a month we noticed the reports and found out the reports were different patient.

NB: the first three pages were correct and rest 3-4 pages were varied with someone else report

So, what should I do to Apollo hospital Shall I file a police case ? What valid reason I can mention?

Need your help and support

3mo ago
splender
splender

Imho this can happen with anyone. It's your mistake you didn't check the name on report. How can you blame on hospital where 100's of patients are there. People do such mistakes by misplacing files when they are handling multiple patients.

Then why should they call it a multi speciality hospital?

These kind of dilemma make me to believe: some small individual hospitals are better than multi speciality hospitals.

Why are they advertising, marketing! To make mistakes?

Shame.

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