Deadly300
Deadly300

B2B vs B2C(mobile apps)

Can anyone help me how to tackle b2b products especially dashboards ux problem statements because most of the time i cannot find references to understand how other products solved some kind of issue

While in B2C it looks so easy and user research is also easier to find..

How can I be good at b2b what key aspects should i understand to be good at these companies who solve enterprise problems (saas)

14mo ago
LooseGoose
LooseGoose

It's difficult because not much is open source. Most b2b applications are proprietary. Maybe you can try asking specific questions in developer communities without revealing sensitive information.

Deadly300
Deadly300

Yeah but still what is the process anyone follows to tackle b2b problem statements

LooseGoose
LooseGoose

If it's more UX related, maybe you should try asking around in UX communities. The Product Folks have a pretty large one, there's also Design Led.

LooseGoose
LooseGoose

What kind of b2b are you working on exactly?

LooseGoose
LooseGoose

Saas is pretty big by itself

Deadly300
Deadly300

I am asking randomly any kind of saas products how to tackle. Example car rental enterprise application

Seeker181
Seeker181
Others14mo

For B2B few practices have been
To get early adopters.
Hire people from the industry/ or someone with relevant experience exp..not prevalent now as product managers can do it all 😀
Hire /Consult with experts in the area
Just get direct feedback from customer - one to one , forums , etc
Ask the customer success / support teams

For your specific instance on Dashboard - try using goal metric framework

Deadly300
Deadly300

Thank you I will definitely try goal framework

Ajmonk96
Ajmonk96

I'm working in b2b SaaS had same issue it's hard to get any deisgna in open source

DigitalJesus
DigitalJesus

Speaking from personal experience, you can search on YouTube for videos/walkthroughs of SaaS dashboards that are too complex to use.

If not, my approach is to take it module by module instead of creating the full app at once. I'd design a module, test it out with a small group of users, take feedback, implement and test again.

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