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I think a founder is allowed to defend themselves however they want to.
Just because he is an entrepreneur doesn't mean he needs to be licking customers' asses all the time.
Dealing with customers complaints is completely seperate topic.
kamra and bhavish fighting is more of their political ideology clashing rather than caring for the customers
Yeah, unless its your own company :).
Arrogance is never okay, that too when there are so many genuine complaints.
Yep. He lives in a bubble and doesn’t speak to real pellle ever most likely
Ola is the next byjus