RANT: Has Flipkart’s delivery experience gotten shitty?

Today was quite an eventful day for me. I was expecting a delivery, and when the delivery person arrived, I was just a few minutes away from home. I told him “I’m literally entering the society give me 5-10 mins” reached back within the promised time, only to see him driving away. I tried to call him, but he had the audacity to say “ab nhi milega saman, ab toh kal hi milega chahe jo karna hai karlo” he was hardly 20m away from my house when he said this. I contacted customer support, who initially promised delivery within an hour, but after two hours of no delivery i called them again and they informed me that the delivery was marked as attempted and could only happen the next day. Feeling upset, I asked to speak with a senior about the delivery person's behavior, but even that CS guy defended delivery partner’s action. The guy was so rude, and I wished I had recorded the conversation. However, I decided to check if BlinkIt had the product, and luckily, BlinkIt did and got it delivered to me in just 12 minutes, at the same price🎉. As for my Flipkart order, I won't cancel it, but I'll make sure to reschedule every time they attempt delivery. It might not change much, but i guess it would be my way to take revenge 🙂.