I can’t be be the only one, but I am surrounded by multiple people that just do not believe in async communication. They first send a “hi”, wait for me to acknowledge and then only proceed to tell me what they want. Even if it is something ridiculous like “What is the URL to access this portal?”.
I generally am very quick with messages and from the last few months, this “hi” business is ticking me off. I decided to do some social experiment and delayed my responses to hi.
If someone just sends me a “hi”, I schedule a “hi” to 3 hours from then. Result? People would rather sit on blockers than tell me what they want.
I then tried a decreasing backoff. If you texted me a “hi” once, I’d respond in 3 hours. Repeat it a second time, I’d respond in 4 hours. 5 hours the third time, 6 hours the fourth and so on.
Results? People would still rather I acknowledge their “hi” than tell me what they want.
Some anecdotes of how “efficient” communication is:
- A guy wanted access to a portal that I managed. He pinged me a “hi” every morning for 7 straight days before actually asking me what he wants.
- Another person wanted to understand git commands that can be used to solve merge conflicts. But not before pinging “hi” for 4 days, then just pulling me into a call with their manager and their manager pinging me a “hi” when I declined the call.
- Another person wanted an update on a ticket I closed 2 years ago. All he wanted was a change request number, which he could find using control + F on the Jira portal. He chose to send “hi”s to multiple team mates of mine when I didn’t respond.
Ultimately, I started telling people to not just ping and disappear and that they can reach out to me. But I guess old habits die hard and I still receive multiple “hi”s.
Merko unkin”hi” lag gayi.
Also, before you scream at me for ranting about such a piddi problem. https://nohello.net/en/ is the thing.