Gamification at its peak- perks to delivery partner on basis of their weekly performance

Excerpt: Rolled out in 2023, Swiggy’s gold, silver, and bronze rankings for its gig workforce are based on a dynamic rating system — it changes weekly depending on the quality and quantity of work. Workers with a higher ranking get perks such as the ability to book the following week’s shifts in advance and “attractive interest rates” on personal loans. The program also includes health insurance as a benefit, which can change every week.