Grapevine
Download
News Discussion
News Discussion
on
CosmicTaco
CosmicTaco
Grapevine

Klarna CEO Hints at Major Workforce Reduction with AI

  • Klarna's CEO, Sebastian Siemiatkowski, aims to reduce the workforce to 2,000 employees using AI.
  • The company has already cut its headcount from 5,000 to 3,800 and plans further reductions.
  • Klarna's AI chatbot, developed with OpenAI, is replacing hundreds of customer service agents.
  • Revenue per employee has increased significantly, but AI's contribution may be overstated.
  • Klarna is not planning layoffs but will not backfill roles as employees leave.

Source: Fortune

Post image
3mo ago
1.7Kviews
Find out if you are being paid fairly.Download Grapevine
No comments yet

You're early. There are no comments yet.

Be the first to comment.

Discover more
Curated from across
News Discussion
News Discussion1mo
by CosmicTacoGrapevine

Klarna Confidentially Files for US IPO

  • Swedish payments group Klarna has confidentially filed for a US IPO.
  • The company reported a first-half adjusted profit of $61.74 million, driven by job cuts and AI implementation.
  • Klarna, founded in 2005, offers payment options t...
Post image