SqueakyPickle
SqueakyPickle

Shame on you Zepto!

When an order value is above INR 199, you folks used to deduct the delivery fees automatically. But now, you have made it as a manual option hidden under layers of UI.

Do you want your users to keep digging your UI to click and avail the free delivery?

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12mo ago
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SleepyBanana
SleepyBanana

I posted the same thing today, I am switching to some new apps from today:) These are just cheap tactics

QuirkyPancake
QuirkyPancake

BlinkIT is TOP CLASS

JumpyPenguin
JumpyPenguin

Swiggy instamart is good. Big basket is always the best

ZestyQuokka
ZestyQuokka

Deleted Zepto!

SnoozyPanda
SnoozyPanda

Sab chor hai....apna side wala kirana bhai theek hai...

BouncyBoba
BouncyBoba
Student12mo

Uniliver me kya role hai tumhara? Any inside data about quick commerce

QuirkyPenguin
QuirkyPenguin
Student12mo

Vo chor hai usse bdhiya holesaler vaala shi h

WobblyMuffin
WobblyMuffin

Itna dark pattern bhi nahi lgana tha, ki life dark hojaye 😂

QuirkyPancake
QuirkyPancake

This UI seems fair to me.

  1. Delivery fee is useful for running the business, useful for paying salaries to the employees and wages to delivery associates.
  2. You are expected to go through the bill breakup before payment. That's your carelessness if you are avoiding that due diligence.

I have uninstalled Zepto nevertheless because of poor customer service and inconsistent delivery tracking

PrancingJellybean
PrancingJellybean

idk why these apps rely so much on dark patterns to squeeze profits.

GigglyPickle
GigglyPickle

Seriously wtf Also they charge handling fee and platform fee

BouncyCupcake
BouncyCupcake

Completely stopped using these gimmicky apps. I use Dmart/Reliance Smart bazar monthly 1x,2x for big ticket purchases. For groceries, I call the neighbourhood kirana store, better quality and free home delivery.

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Curated from across
Indian Startups
by SqueakyMuffinFounder

My 3 cents on the Zepto story as a founder

Tldr; Fully support it.

I have 3 points

  1. I am a founder here. And one of the major yardsticks you make decisions as a founder is based on how successful startups similar to you did.

Self-righteous folks on Twitter and Grapevine wo...

Top comments
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Misc
Misc12mo
by SleepyBananaPhonePe

Zepto weird (smart) UX

So zepto has a 'Remove' delivery button inside the bill details. This is a very smart way to make money, since this button is situated inside the details part. But on the other hand it feels a bit weird, if I miss opening the details I m...

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