Hi everyone,
Is anyone here working as a Technical Customer Support Specialist at Amazon?
I am currently working as a SOC Analyst (L1) with 2.5 years of experience in tools like ArcSight, SOAR, CrowdStrike, Defender, etc.
I recently received an interview call from Amazon for the position of Technical Customer Support Specialist (AWS). I completed the technical round today and feel that I performed well.
I have a few questions:
What should I expect in the next round?
Is transitioning from SOC to this role a good career move?
Your responses would be greatly appreciated.
Thank you! 🙏
Congratulations first of all !
Now coming to the point. TCS (AWS) is better than SOC in terms of WLB and salary. Rest other are more or less same
Thanks mate
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