Zerodha of travel industry
Instead of giving offer then charging it on payment page, they charge no convenience fees. lowest headcount lowest advertisement 40% CAGR 80% repeat customers in-house call center Partnered with local agents
Instead of giving offer then charging it on payment page, they charge no convenience fees. lowest headcount lowest advertisement 40% CAGR 80% repeat customers in-house call center Partnered with local agents
Dude had 400 cr of family money
Woah! I’ve been seeing founders hiding the privilege when they speak on camera and portraying how they come from a small town without an airport but then you realise their family owns thousands of acres 😂
last point: bursts when they run out of VC money.
In house call center will lead to lots of cost. Esp with travel agents there's bound to be issues galore and lots of calls to the call center. Call center will be a cost centre and you will need to charge convenience fee to maintain this😅 Maybe you can forgo this in say Airlines tickets but in that case you need to keep margin in hotel or trip bookings. There's already travel triangle working on partnering with agents concept