OMFG Zepto’s Horrible Design Patterns Just Won’t Stop!

When an order value is above INR 199, you folks used to deduct the delivery fees automatically. But now, you have made it as a manual option hidden under layers of UI. Do you want your users to keep digging your UI to click and avail the free delivery?

Only asshole product folks/leaders can somehow arrive to this decision & thinking. To make the user feel like a fool... this may have made you some ~100 extra rupees from my house, but you're not getting another order again. It just kinda made me sad to realize that she had no idea, and somewhere, some Zepto exec thought that it's fine to do this. A genuine FUCK YOU to Zepto.

I had heard Waycool was also talking to raise at unicorn valuation, but they've fired like 300 people on Monday, so that's pretty uncertain. What to make of Zepto, though?

I am currently building Kirana.Pro an anti Zepto model where we don’t have any dark stores. Instead we partner with nearby Kirana stores. What do you think of this idea? Can it win like how Namma Yatri won against Ola and Uber?

Uber designers (or PMs) why are you trying to get rid of the ride search cancel button? Found a ride faster and cheaper ride on Namma Yatri but can't cancel until Uber decides it's ok to do so! Won't be surprised if this leads to accidental bookings and shifting the onus on the rider to pay a "cancellation" fee. Why chase vanity metrics at the expense of the user experience? Switchers gonna switch.