AI Startup Neuron7 Raises $44M in Oversubscribed Series B Round

- AI customer service startup **Neuron7** has raised an oversubscribed **$44 million Series B** round led by Keith Block's venture firm, Smith Point Capital. - Unlike other AI startups, Neuron7 focuses on complex service and repair operations, with clients like **NCR Atleos, Medtronic, and Lexmark**. - The company uses open source language models to predict the likely cause of a problem and guide technicians through the repair process. - Despite competition, Neuron7 has partnered with major players like **Salesforce, SAP, Microsoft, and ServiceNow**. - With this funding, the company's valuation has increased by **5x** since its last round, and Keith Block will join as a board member. Source: [Techcrunch](https://techcrunch.com/2024/10/15/how-customer-service-ai-startup-neuron7-convinced-keith-block-to-invest/)