Edtechs sales teams have no boundaries, only targets!
Your caption is apt.
The one who posted those long paragraphs on LinkedIn is a cry baby looking for likes. Should have moved on or could have mailed to upgrad support about this. But no
Naw this shit deserves to be on LI. Name and shame. EdTech ko kotha banakay rakha hai, not that there's anything wrong with a kotha - it serves a need - but education mat milao usme
I live in Delhi and find the salesperson's response cute instead of aggressive. Even my school teachers used to talk like this 🤣(pretty good school. Above average)
It was a pretty small thing to fight upon.
I still think the post is to fetch likes. Or the person comes from a silver spoon and cried on a small disagreement.
Plus we are only seeing one sided story. Who knows what happened above those chats
As someone who works in sales, I can understand what the sales guy is feeling like, let's say a prospect inquired twice, you see that as lead, waste your time following up and then nothing.
I am not condoning this behaviour but it's understandable to have a list of numbers email-ids etc who are never sure and just waste time.
As someone who's spent half their career in B2B marketing you have no idea how many loops the B2B customer will make you jump through. Different stakeholders, budget freezes, competition doing mujra. This is nothing. True sales is consultative - I agree the pressure on Indian sales folks gets them jittery but I'm sorry there is no justification. Just think of how this dude could've said no problem - we have financing, can I call you 6 months later, the time value of money in education will help you nail this better, here's some facts and ways in which you can recoup your investment in X amount of times. But noooo - pressure x frustration came to the party. Now you can assume the sales dude got fucked or fired.
Also apologies you look like you work at B2B sales (Mongo DB) so yeah you know what it's like.
Tbh I understand why the salesperson has said it. It’s a tactic used at EdTechs to help close a sale. Wouldn’t say it’s ethical but in sales sometimes you have to get your hands dirty.
I have worked with him so I know he’s not a bad salesperson or he’s always resorted to tactics like this but yeah there’s always more to the story. As a lot of time “leads” tend to just do a lot of windowshopping and give a lot of false commitments and then back off at the last minute which is frustrating for any sales professionals. The Average Joe might not get it but when your job involves finding 1 in 100s or 1000s of people customers who say no in the last second would be frustrating.
My simple advice here is for sales people to not resort to fear tactics and let go it’s not worth it in the long run and you’ll only stunt your growth and affect your goodwill.
Advice to customers is to treat people on the other end with respect and not act entitled. We’re doing our job to help you out. Don’t play around or beat around the bush. Be honest and upfront. We also don’t want to annoy anyone by calling them a dozen times. Trust me it’s no fun.
Absolutely đź’Ż
Man EdTech is a nice certification scam. Who cares really
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As the title says. Have worked close to 10 years now in this industry. Can answer on how sales, marketing and operations work here. Never had visibility on funding etc but have seen the ill effects of toxic VC money
