Grapevine - Feedback on App Experience
Dear Grapevine Team,
I am reaching out to express my growing frustration with the number of bugs I am encountering on your platform. It seems there is a stronger focus on delivery rather than quality, which is affecting the overall user experience. As a product manager, I understand the challenges, but I believe that the leadership’s priorities significantly impact the team's approach to quality.
While I admire the problem Grapevine aims to solve, the increasing bugs are diminishing its value. I urge you to consider prioritizing quality, as continued frustrations may lead to users leaving the platform.
Below are some common issues I've encountered on my Samsung S23 Ultra (Android):
- Frequent logouts while browsing the app.
- Sessions do not remain active; the app refreshes repeatedly upon reopening.
- Navigating to comments or posts often redirects back to the home screen with a refresh.
- The comment dialog box occasionally floats randomly on the screen or hides behind the keyboard.
- It seems like recent updates are introducing more bugs—perhaps a more refined merge process could prevent such issues.
I hope this feedback is taken constructively and that future updates enhance the stability and user experience of the app.
If you can't do much, please atleast ensure the happy path works smooth. Even that is an issue atm.
Best Regards, A user soon planning to leave Grapevine, if you plan on ignoring feedback and user insights.
