Attached picture is the case.
It might be funny at the beginning, eventually the topic moves out to accidentally placed orders in Q_Comm.
How to solve such cases?
From Consumer Side:: Few say app lock - okay Few might say - not saving cards -> if wallet is topped up in thousands, still can be an accidental order
From Brand Side:: Auto-read OTP - why should payment involved verifications need to auto read OTP? Cancel order - Since the max deliveries happen in < 15 mins, they don't have option to cancel?
Kids, these days have gained quick knowledge on how to use mobile phones, how should this be solved in the long run?
"No CVV was required."
TBH I totally despise this feature (though I use it in Zomato/Blinkit). This has to be the culprit. While auto read of OTP has become almost a norm in most apps, the CVV being stored is a feature that could've been avoided in the first place. I'm curious to know what real world problem it solves in one app when I'm going to manually key-in the CVV in every other app/website I'm using.
Once you secure your card on a given app/website it doesn't asks for cvv everytime, this is common practice user will have for frequently used apps to have the card secured and avoid thr hassle to enter details everytime
Yes, and I've been trying to avoid securing my card in most apps. Zomato/Blinkit is the only place I've done it too. I still prefer keying in the CVV though; makes me feel in control. This is quite same as tap and pay at the POS while using our credit card. I disable that feature and prefer entering my pin.
Auto read OTP is the culprit here. I've been a victim too in one such case where I pressed proceed and thought there would be another step. But no, it just went to payments page, sent an OTP and processed it by auto reading. All happened just within seconds. I didn't actually want to do that transaction, I was just looking for the final amount to be paid. Gladly I had an option to later cancel the order
auto reading OTP and showing OTP without opening the message are the worst features ever
users are providing access to read their messages which is a violation of privacy
also it makes it easier for scammers to steal your OTP
I want to see understand what would have happened if this was COD order, will the delivery boy would have still pressed to accept it
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This is a question asked in interview. How would you go ahead and solve for this?
I bought a shirt from this startup called Blip and it took about 35 minutes to deliver. Kinda cool but not sure how useful this is. Thoughts?
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I was just thi...