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JazzyPancake
JazzyPancake
Stealth

Grapevine - Feedback on App Experience

Dear Grapevine Team,

I am reaching out to express my growing frustration with the number of bugs I am encountering on your platform. It seems there is a stronger focus on delivery rather than quality, which is affecting the overall user experience. As a product manager, I understand the challenges, but I believe that the leadership’s priorities significantly impact the team's approach to quality.

While I admire the problem Grapevine aims to solve, the increasing bugs are diminishing its value. I urge you to consider prioritizing quality, as continued frustrations may lead to users leaving the platform.

Below are some common issues I've encountered on my Samsung S23 Ultra (Android):

  1. Frequent logouts while browsing the app.
  2. Sessions do not remain active; the app refreshes repeatedly upon reopening.
  3. Navigating to comments or posts often redirects back to the home screen with a refresh.
  4. The comment dialog box occasionally floats randomly on the screen or hides behind the keyboard.
  5. It seems like recent updates are introducing more bugs—perhaps a more refined merge process could prevent such issues.

I hope this feedback is taken constructively and that future updates enhance the stability and user experience of the app.

If you can't do much, please atleast ensure the happy path works smooth. Even that is an issue atm.

Best Regards, A user soon planning to leave Grapevine, if you plan on ignoring feedback and user insights.

4mo ago
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SparklyNugget
SparklyNugget
Capgemini4mo

@Micheal_Scott @UnpaidIntern FYI

JumpyWaffle
JumpyWaffle
Grapevine4mo

thanks @CuriousSaucy we are aware and working on it :)
Will try to solve everything in a few days

PerkyMarshmallow
PerkyMarshmallow
Stealth4mo

I faced 3rd and 4rth

JazzyPancake
JazzyPancake
Stealth4mo
  1. Can't see my comment after adding it. It took a lot of time reflect.
JazzyPancake
JazzyPancake
Stealth4mo

Comment created successfully font is taking so much space on screen, even bigger than size of my post 😂😂😂

JazzyPancake
JazzyPancake
Stealth4mo
  1. You're followng a top- down comment view approach so, latest comments shoyld be at bottom. They also show at random specifically for threaded chats.
JazzyPancake
JazzyPancake
Stealth4mo

I hope somebody notices this post because it is getting really frustrating. Not sure if the devs are not good enough or it's the leadership pushing everyone at grapevine hard to release release abd release without focusing on basis issues

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