#referrals
Looking for referral in business operation and customer success roles.
Zishan Pangarkar
Mumbai, India, +917020655084, zishansp96@gmail.com
Date of birth 22nd March 1996
Nationality Indian
P R O F I L E
Experienced supply chain professional with 8 years in the shipping industry. Proficient in SAP ERP, Salesforce, and supply chain management. Skilled in customer success, sales operations, logistics optimization, warehouse management, and vendor relationships.
S K I L L S
Revenue Growth
Leadership
Time Management
Communication Skills
Supply Chain Operations
Stakeholder Management
E M P L OY M E N T H I S TO RY
Feb 2024 Multi-Carrier Inland Partner, Maersk Line Mumbai
Enhance tender management through strategic analysis, coordinate inland requirements, and prepare. Negotiation Packages for key clients. Support compliance reporting, client performance measurement, and key initiatives.
Jul 2022 — Jan 2024 SCM Customer Success Partner, Maersk Line Mumbai
Streamlined supply chain operations, led process improvements, enhanced vendor relationships, and ensured
customer satisfaction.
Mar 2020 — Jun 2022 Sales Operations Expert - Supply Chain and Logistics, Maersk Line Mumbai
Managed Distribution Center performance, P&L, inventory, quality audits, and led team development.
May 2019 — Feb 2020 SCM Process Expert, Maersk Line Mumbai
Oversaw logistics, warehousing, and inventory, driving cost-efficient initiatives and compliance.
May 2017 — Apr 2019 Logistics Senior Associate, Maersk Line Mumbai
Coordinated order management, logistics operations, supplier development, and inventory control.
Dec 2014 — Nov 2016 Customer Service Associate, Alfa Soft Solutions Pune
Prepared documents, managed finance activities, handled escalations, and boosted sales.
E D U C AT I O N
Jan 2022 — Present Post Graduate Program - Operation Management, Great Lakes Institute of Management Chennai.