Looking for referral in business operation and customer success roles.

#referrals #indianstartups #startups Looking for referral in business operation and customer success roles.

Zishan Pangarkar Mumbai, India, +917020655084, zishansp96@gmail.com Date of birth 22nd March 1996 Nationality Indian

P R O F I L E Experienced supply chain professional with 8 years in the shipping industry. Proficient in SAP ERP, Salesforce, and supply chain management. Skilled in customer success, sales operations, logistics optimization, warehouse management, and vendor relationships.

S K I L L S Revenue Growth Leadership Time Management Communication Skills Supply Chain Operations Stakeholder Management

E M P L OY M E N T H I S TO RY

Feb 2024 Multi-Carrier Inland Partner, Maersk Line Mumbai Enhance tender management through strategic analysis, coordinate inland requirements, and prepare. Negotiation Packages for key clients. Support compliance reporting, client performance measurement, and key initiatives.

Jul 2022 — Jan 2024 SCM Customer Success Partner, Maersk Line Mumbai Streamlined supply chain operations, led process improvements, enhanced vendor relationships, and ensured customer satisfaction.

Mar 2020 — Jun 2022 Sales Operations Expert - Supply Chain and Logistics, Maersk Line Mumbai Managed Distribution Center performance, P&L, inventory, quality audits, and led team development.

May 2019 — Feb 2020 SCM Process Expert, Maersk Line Mumbai Oversaw logistics, warehousing, and inventory, driving cost-efficient initiatives and compliance.

May 2017 — Apr 2019 Logistics Senior Associate, Maersk Line Mumbai Coordinated order management, logistics operations, supplier development, and inventory control.

Dec 2014 — Nov 2016 Customer Service Associate, Alfa Soft Solutions Pune Prepared documents, managed finance activities, handled escalations, and boosted sales.

E D U C AT I O N Jan 2022 — Present Post Graduate Program - Operation Management, Great Lakes Institute of Management Chennai.