PhonePe layoffs!

• PhonePe has reduced its customer support team by 60% over the past five years, from 1,100 agents to just over 400.
• The company saw a 40-fold increase in transactions from FY19 to FY24.
• **AI-driven chatbo...

• Fintech giant PhonePe has invested over Rs 2,800 crore in infrastructure, focusing on servers and data centers across India.
• The investment aims to comply with stringent data localization regulations and optimize infrastructu...

https://www.indiatoday.in/amp/business/story/paytm-layoffs-1000-employees-filed-marketing-operations-team-ai-powered-automation-cost-cutting-2480172-2023-12-25