We built a small tool to help folks with health insurance as an experiment with gen AI
You can chat with any policy in natural language. There is also a quiz that helps personalise the right questions and policies for your needs, plus a quick learn section to understand health insurance better.
Feedback appreciated
Link: india-insurance-gpt.in
Independent Insurance advisor here. Tried Max Bupa top up. Question: What are the disadvantages of this policy?
Answers provided are way too generic that it actually is useless. Answers like no restoration benefit (which super top up provides that?), company can change features (obviously), may be limits exist etc.
Is there an advisor in your team who is compiling the reviews or is it just some backend API of another AI which summaries a PDF that you upload and you just display it to end users?
All the best though. The idea is very good and easy to use but just not satisfied with the results.
No Restoration Benefit: Unlike some other policies, this policy does not provide the restoration benefit. Restoration benefit allows for the full cover to be restored even after you have claimed part of it during the same year if you are hospitalized again. This can be helpful when multiple members of your family are hospitalized in the same year.
Limited Coverage for Certain Treatments: Some modern treatments may have limits imposed on them by this policy. The specific treatments and their limits will depend on the progressive order specified in Section 3.9 of the policy documents.
Room Category Limitation: If you choose a room category in a hospital that is higher than the eligible limit specified for your insured person, then associated medical expenses will be pro-rated as per applicable limits mentioned in Section 3.1.
4.Deductible: The deductible, if applicable, will be applied to all claims paid or payable under this policy once the aggregate amount exceeds the deductible limit within the same Policy Year.
5.Delayed Claim Intimation or Documentation: It is important to notify and submit claim documents within stipulated time frames mentioned in Sections 8.5 and Claims Process section regarding e-Consultation (Section 8). Failure to do so may result in delays or rejection of your claim unless delay reasons beyond control can be provided.
@Sreekanth thanks for the inputs. Asked the same question and got the reply above.
This product is about 1 week of effort on our end on the AI part so its barely an MVP. How it works is we auto parse the pdfs of the policy documents and label each text section. When a question is asked, we have a custom piece of software that picks up relevant parts of the policy text and then feeds the question and policy text to an LLM with some prompting.
We can tweak it by training better on things like how a top up can differ from a regular policy to get more useful answers
Do check other policies and let us know via the feedback tab! :)
Ditto doesn't have AI replies for policies?
They have an agent driven model. You can book a slot with an agent. Found ditto useful for the purchase step, but still found a lot of gaps in the selection and understanding parts pre-transaction.
I personally bought a policy via ditto but learnt a lot more about my policy via this tool we built😅 still not sure if the policy i bought was truly the best fit for me which is a limitation of human-led sales
Okay. Cool idea You should have posted this on Indian Startup channel instead of Fitness
It’s really great. Congrats
This is great!
Great product. Keep enhancing
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