Amazon user experience

I returned a monitor to amazon , now they are saying I returned a junk box, when i call them they ask me to reply to the mail or they put call on hold and in the mail they use same copy paste content , even after providing proofs , call recording etc no proper response from them.

Can anyone from Amazon help me regarding OFM team? I have tried everything, but their service team is on a broken record on chat, calls, email. My delivery was incompletely delivered (only 2 out of 4 items delivered). I escalated on the Customer care chat and calls. I sent the photos of the delivery with date & name as they had asked. I received email from [email protected] saying, "We know that occasional problems with orders are expected in the normal course of business. However, the number of refunds for damaged items in your account exceed the expectation and is in violation of our conditions of use policy." I have never returned or asked refunds from Amazon in the past 4-5 years. So for them to tag me feels to be a big mistake. After this all calls to customer teams say that their investigation said that the delivery was complete and nothing will be resolved. I had 6-8 calls but all specialists say the same. There is no escalation possible now. But the delivery was incomplete! I carefree took the delivery with the OTP because it's Amazon, they generally deliver and customer service resolves the rare issues. But this order was a but expensive and has been a nightmare. After this I would be forced to order COD and ask the delivery guy to open the parcel everytime. Prepaying for delivery is done for. Can anyone from Amazon help out regarding the OFM team here?

Today was quite an eventful day for me. I was expecting a delivery, and when the delivery person arrived, I was just a few minutes away from home. I told him “I’m literally entering the society give me 5-10 mins” reached back within the promised time, only to see him driving away. I tried to call him, but he had the audacity to say “ab nhi milega saman, ab toh kal hi milega chahe jo karna hai karlo” he was hardly 20m away from my house when he said this. I contacted customer support, who initially promised delivery within an hour, but after two hours of no delivery i called them again and they informed me that the delivery was marked as attempted and could only happen the next day. Feeling upset, I asked to speak with a senior about the delivery person's behavior, but even that CS guy defended delivery partner’s action. The guy was so rude, and I wished I had recorded the conversation. However, I decided to check if BlinkIt had the product, and luckily, BlinkIt did and got it delivered to me in just 12 minutes, at the same price🎉. As for my Flipkart order, I won't cancel it, but I'll make sure to reschedule every time they attempt delivery. It might not change much, but i guess it would be my way to take revenge 🙂.

Sometime in September when the new generation was launched in had pre ordered these Sony WF-1000XM5 earbuds then it was delayed, I kinda forgot about it until it was delivered this week now that I checked it, according to the offer they was supposed to bundle a free Bluetooth speaker if pre-order but I didn't receive any additional gift. amazon is not helping in this matter, they're saying we've correctly delivered the item order, while on the details page it still mentioned get the speaker free. I'm feeling somewhat cheated, just wanted to has similar incident happened with anyone of you guys, how to deal with it apart from ignoring the gift. 😅

After reading the recent #Amazon post and people being truly open about it. I'd like to highlight what me and my Myntra colleagues at the same level faced. The level of emotional and mental harassment I went through was extreme. 9-5 extending till 9am to 11pm, i.e 12+ hrs everyday with no incentives, often my manager would ask me to connect at 12:30 a.m. assign tasks and say, complete this atleast by morning. Even on days when we're in-office till 10:30 at night working on displays and whatnot, after completion they'd say now go home and work on concepts, which is insane, work when? Most often our weekends would get consumed in work too as there's always, always something urgent everyday to prevent you from taking offs. It wouldn't be coming off as a surprise if people are saying they haven't slept for 3 nights straight, because they'd say so have I. All that at a package of 5.35 LPA, it's ridiculous. One thing I really hated during WFH days was MEETINGS DURING LUNCH/DINNER TIME, after a few weeks when it became repetitive, I started saying, but it didn't stop as they would smartly schedule those at pre-lunchtime so no one can deny as it's not lunch yet, then it'll stretch till 3 or 4. Then after a point I started bringing this up in mid conversation in meetings saying "Is it alright if we continue this post lunch? I need to go have lunch" and the same will happen during dinner. They'd say "go quickly have something and connect afterwards". No appreciation for all the hardwork, sleepless nights. So, started keeping healthy boundaries, politely refusing to work on weekends, letting her know I've appointments or I'm cleaning my room or doing laundry today which they used as a way to gaslight me by saying "you disappear on weekends, what's wrong with you now, you used to work fine, seems like you don't want to work here anymore, please be there this weekend and do this". I was still committing to their 9-5 stretching till 8 evening tho.

Hi Guys, I got a decent offer from Amazon this week. When i am searching on multiple review sites like Glassdoor etc, about working culture at Amazon, i am hardly getting any positive reviews? Can somebody pls share insights so that i can take switching decisions accordingly?

I recently ordered a laptop in Flipkart and it's a default piece, but what's hurting me more is the return policy. It's been 2 months and the services didn't even pick up the product. Your experience?

I've recently interviewed with Amazon, and the experience was shit. Although I exceeded all the expectations set, I was Not hired because they had made that specific role for internal candidates only. Why do these people waste our time if they have no intention in hiring outside people... Such a waste..