Had anyone pre ordered sony xm5 earbuds on Amazon??

I returned a monitor to amazon , now they are saying I returned a junk box, when i call them they ask me to reply to the mail or they put call on hold and in the mail they use same copy paste content , even after providing proofs , call recording etc no proper response from them.

It's disheartening when you try not to harbor negative feelings towards someone, but their actions make it challenging. This little rant is regarding my recent experiences with Amazon. As a loyal Amazon customer, Amazon has always been my first choice for online shopping. However, my relationship with Amazon has been deteriorating over the past few months. Contacting Customer Service Firstly, Amazon, why is it so difficult to contact you for an order-related query? Why do I have to hunt furiously for the CTA every time I need to reach customer service? And if my query remains unresolved, I have to go through the entire process again, explaining my issue from scratch. It’s quite disappointing to experience this from such a massive giant. Delivery Executives and Sellers Doorstep Delivery? Prime Membership? What is the relevance of these when they do not apply to "Prime Members"? Yes, my home is on the 4th floor without elevator service (I’m not a privileged citizen, living in Bangalore). I understand the challenges delivery executives face climbing all four floors to deliver a product. I occasionally go downstairs to collect my order whenever possible. However, last week, when I was sick with a fever and confined to my bed, I asked the delivery executive to bring the package to the 4th floor. A few minutes later, I received a message that the delivery attempt had failed. I tried to contact the delivery person, but my call was cut off. I called Amazon customer support, and they assured me the delivery would be re-attempted and necessary actions would be taken. The next day, I received a call from the delivery executive. Unfortunately, I was in a meeting and asked for the delivery to be made to my door again. The same scenario repeated. Do you all think the Amazon user experience is transparent? Can anyone help me how I can contact their customer service executive.

I bought a boat smartwatch from Amazon a month ago . There was a glitch in that watch , so I ordered replacement. ( But they said replacement is not available, we will refund you, get the product ready to return ) . Then the delivery boy came after 4-5 days of continuous call and took that watch and gone . First, they said , we will do enquiry about your order which took another 5 days . And suddenly after 5 days upon my call , they said " you sent a wrong item in return it is not watch , something else which we can't share . ( Means that delivery boy replaced my item in between) . I was shocked to hear . Seriously, your delivery boy didn't know what he was taking back to Amazon . ( And I tried to contact to that delivery person, mam said I can't share that info and not able to refund your money ). Means my money and item both gone. Even they are not afraid of consumer court . What to do grapiesss?

Can anyone from Amazon help me regarding OFM team? I have tried everything, but their service team is on a broken record on chat, calls, email. My delivery was incompletely delivered (only 2 out of 4 items delivered). I escalated on the Customer care chat and calls. I sent the photos of the delivery with date & name as they had asked. I received email from [email protected] saying, "We know that occasional problems with orders are expected in the normal course of business. However, the number of refunds for damaged items in your account exceed the expectation and is in violation of our conditions of use policy." I have never returned or asked refunds from Amazon in the past 4-5 years. So for them to tag me feels to be a big mistake. After this all calls to customer teams say that their investigation said that the delivery was complete and nothing will be resolved. I had 6-8 calls but all specialists say the same. There is no escalation possible now. But the delivery was incomplete! I carefree took the delivery with the OTP because it's Amazon, they generally deliver and customer service resolves the rare issues. But this order was a but expensive and has been a nightmare. After this I would be forced to order COD and ask the delivery guy to open the parcel everytime. Prepaying for delivery is done for. Can anyone from Amazon help out regarding the OFM team here?

Has it just become a marketing property now or there are genuinely any price reductions? On which items/ categories if any?

For me - Mokobara, Chaayos, Chumbak Looking to understand Indian brands that have done really well, and understand if it's the product being superior or brand/marketing being an outlier

This isn't regarding the company but a personal issue, I have been receiving parcels on my address twice /thrice every week since the last three weeks now which i didnt even order, with COD as payment option, most of the order are from Meesho, Why is this happening does anyone know?, Any help is appreciated, Thanks much!