Great place to work 🤬

Ordered atta today, the delivery guy threw it on the floor. Flour everywhere, had to clean it up. Asked the customer rep to help, took 30+ minutes only to not refund me the money. I'd advice everyone to not use them if you live in South Delhi. Terrible customer facing staff members. Biz dev and engineers might be alright, but everything else at Swiggy sucks.

Swiggy losing market share big time , it seems that they are cutting down services in many cities and delivery agents started moving zomato etc. it seems started leverage load sharing with third party agents, causing attrition in Swiggy delivery agents.

I placed an order on swiggy from Meghana’s. The order was of 1700 and I was trying to order one more item and cancelled the order by mistake. I cancelled the order within 1 min but reached out to support team for the refund. The cancellation button on the order has this little 4 bars which I thought was the allowed time to cancel an order. And if I remember correctly there was a dark pattern where there was no additional confirmation to check whether I’m okay to cancel the order with the entire amount as penalty. If they had asked or pointed out that the full amount was going to be levied as a penalty, I would have chosen to get this delivered. They had charged entire bill amount for cancellation and responded saying this is according to the police. I tried to understand how charging entire amount is reasonable. I tried making them realise that even if they had charged 500 rupees I would understand the charges. Later they asked me to write an email regarding the same. I wrote that email and now I have got an update that they won’t be able to refund any amount. This is Meghana’s biriyani, and it was almost within 1 minute and they charge the entire fucking bill amount. I am still okay to pay a cancellation charge if the food was prepared or was on the way to deliver but full amount for within 1 min. I truly hate how these fucking companies choose to be so callous towards both employees and customers. I always believed that most companies are empathetic towards customers and employees but I guess I’m wrong. From the bottom of my heart, - F*ck you Swiggy! - F*ck you for being insensitive towards customers - F*ck you to your policies that makes a customer suffer - F*ck you to taking away a customers money and hoarding it with the restaurant for zero service delivery - F*ck your leadership team for using profitability as an excuse to hide behind shitty customer experience - F*ck your strategy and legal team to devise those cancellation policies

Work culture has become ultra toxic. Managers have started nano managing and literally are a pain in the ass. Product giving unrealistic timelines and leadership agreeing on the same without even consulting the developers and even if the developers are raising concerns, no fucks are given infact they are made to realise that this is how a startup should work. Literally everyone is working their asses off and still unable to meet the deadlines. Empathy is completely lost and WLB is a sham. People including me want to switch but are not even getting time to prepare.

Tamatar ko kehte hai tomato Swiggy is better than Zomato

Swiggy is slowly becoming unusable. They have already increased minimum amount in Instamart for free delivery from 99 to 149 to 199 now. This is really becoming a problem. Is there any other alternative to this? They are slowly showing their true colours now that they are aiming profitability.

Let's examine a snapshot of the Swiggy Engineering VPs' status from three months ago and compare it to their current situation. CTO Dale departed just yesterday. Storefront - Madhu has been promoted to the role of CTO, and we are awaiting the appointment of a new VP. ATS - Ashish is currently serving his notice period. MFP - Piyush has left the company, and Soumya has taken on additional responsibilities. RNG - Nitesh is currently interviewing with other firms. DIP - Soumya is still performing well in their role. DevOps - Anurodh is in charge. Location Intelligence - Pradnya is currently serving her notice period. One potential reason for their departure is the recent devaluation, which has resulted in an unofficial 50% reduction in the value of the ESOPs. Given the minimal salary increases, unless prompt action is taken by the remaining leadership, this ship will inevitably sink! PS The engineers at Swiggy are aware of the alternative interpretation of SOS.

Source: one of my Friends brother working there.

I work with Swiggy and as many of you already know the culture has become extremely toxic in Swiggy. Expectations of working 12-16 hours per day, be available on weekends, play dirty politics, blame other to save yourself , get really really aggressive, all of this with a constant fear of losing your job. The leaders are saying this culture change is required to achieve high growth targets for IPO. They say a culture like this is required to raise the bar & keep people on their toes. But looking at Byjus it appears that this may help in the short run but eventually things fall apart. Employees are human resources not machines. But these toxic leaders don’t really care, as there is always some people available to replace the previous lot who left due to the toxicity. I really hope the leadership of companies like Swiggy open their eyes & realise this before it’s too late for their business. And people who are considering to join Swiggy. BEWARE. This isn’t the place it used to be. People have left within 1-2 months because of this culture. And nearly EVERYONE is looking out to switch.