Spotify being one of the most loved brands has come down to this, and no wonder! We've seen popular brands being poorly rated en masse as part of agenda driven boycott campaigns, but what we see here is more of a genuine disappointment with the product by its users with its recent update.
Assuming someone on the Product side decided to rip off all the features of a basic music player to drive growth in the form of paid subscriptions, Growth additionally will also have to handle the poor Playstore ratings as the outcome.
What do you think should Spotify start doing from here? Not asking from a user's perspective (I know we all want free music without their annoying ads) but from a business perspective.
