It's not that difficult to just shut up and keep driving. That's the least I expect and in return i give them a 5 star, sometimes I even tip generously. 
  
 Imagine if you are rude to your manager and your team mates. Would you expect them to give you a 5 star rating during appraisal review?  
  
 Every job is hard work. No one is paying me out of his goodwill; I have to put in my 100% effort to get my salary.  
 If you can't be a little civil or polite, atleast just shut up and keep driving. That's all I expect. There is no excuse for rude behaviour, doesn't matter what the job is.

Analyst

Business analyst

Do you feel bad while giving poor rating to the drivers, if they were behaving badly or were rude to little extent. Personally I feel bad when I encounter these

Do you feel bad while giving poor rating to the drivers, if they were behaving badly or were rude to little extent. Personally I feel bad when I encounter these kind of behaviour, I feel bad like they are doing so much hardwork, why make it difficult for them by giving them bad reviews or ratings, so I keep my feelings aside and forget about whatever happened.

Ratings to Auto Driver