Zepto weird (smart) UX
So zepto has a 'Remove' delivery button inside the bill details. This is a very smart way to make money, since this button is situated inside the details part. But on the other hand it feels a bit weird, if I miss opening the details I might have paid 27 rupees more. What are your thoughts?
samosa
Stealth
6 months ago
How exactly would you have paid 27 more in this situation?
BiryaniEnthu
Stealth
6 months ago
They are not adding Platform Fee to you?
BiryaniEnthu
Stealth
6 months ago
Don't update your app then. They are charging 2rs Platform fee.
😢
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Corpdaaku
Student
6 months ago
Isn't this a part of dark web design patterns? many companies do it.
Zepto also recently added zepto passes to orders without consenting consumers. Defo dark web design patterns
ShaggyDoo33
Stealth
6 months ago
This is a very unethical dark pattern. Forces users to pay more than what is required. And hiding it inside the pay details is even more dark.
RattuTota
Stealth
6 months ago
This is a good example of dark patterns in design. Thank you!