I ordered food and found insect inside the food. When i complain to swiggy customer support, the stupid executive told me to mail the issue.
One thing i don’t understand is if i have to mail the issue then what is chat feature for? Just to tail the user to email?
Does swiggy really care about customer? Would like to know someone who is swiggy employee here
What can i do to teach that executive a lesson and do max damage to restaurant(mad over donuts) which sent food with insect? Someone from swiggy may know it better so asking it here.
Swiggy is getting worst day by day.
It works on an algo, if u raise too many issues after a point they tag u as a cheap fraud and done give u refunds. Honestly its a difficult thing to ascertain, apne desh main muftkhor bahut hai so beyond a point becomes a game of chance
That is agreed but if i provide them with pictures of insect inside the food then it should pickup right?
Also what about swiggy customer care? I feel its getting pathetic day by day. I used to hate zomato before but now i am loving zomato and hating swiggy. Only reason i order from swiggy because it has 149rs min order instead of 200rs
I even shared video of insect inside food.
On mail they will write, we were unable to substantiate the claim.
And close the ticket 🤬🤬🤬
I moved ordering grocery from Swiggy to Amazon fresh. Much better customer service
Don't order from that restaurant
+1
Their customer support via app's chat feature is going downhill.
I think something is going on in the backend, we don't know.
I never thought I’d be writing this, but after my experience with Swiggy on the night of October 9th and the early hours of October 10th, I feel compelled to share what happened.
It was around 2 AM when I placed an order from Burger Kin...
Despite being a one customer I have faced so many issues this week on swiggy! So frustrating..
so frustrating to use this app?
Swiggy folks wth guys!?
Anyone know if others are also facing the same?
