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DancingDumpling
DancingDumpling
Stealth

Experience on iPhone - service

My mom is using an iPhone 14, it worked very well until this morning where the display color turned into black, green and pink colours. Took it to the authorized service center and it cost me 27k to change the display. The estimate given in the official website was also the same

The technician said it is due to a software update that caused this error. I feel this is the company's issue and we are being asked to pay for their fault.

Have you experienced such situations? How are you handling and how to go about this in the future?

13mo ago
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PrancingMuffin
PrancingMuffin
WS Atkins13mo

I had same issue with Mom's phone. Moto g32. Service centre gave 9k estimate. Instead bought her new phone😓

GoofyBurrito
GoofyBurrito
Stealth13mo

Moto after sales is absolute dogshit 😔

SwirlyMochi
SwirlyMochi
Stealth13mo

If it's the software issue you won't have to pay anything unless there's a hardware damage. Get it checked at official service centre

DancingDumpling
DancingDumpling
Stealth13mo

True. Checked at the official Apple authorized service center but still, this was the outcome :(

WigglyRaccoon
WigglyRaccoon
Career Break13mo

Is this 18.1 update?

DancingDumpling
DancingDumpling
Stealth13mo

17.6.1

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