DancingDumpling
DancingDumpling

Experience on iPhone - service

My mom is using an iPhone 14, it worked very well until this morning where the display color turned into black, green and pink colours. Took it to the authorized service center and it cost me 27k to change the display. The estimate given in the official website was also the same

The technician said it is due to a software update that caused this error. I feel this is the company's issue and we are being asked to pay for their fault.

Have you experienced such situations? How are you handling and how to go about this in the future?

4mo ago
PrancingMuffin
PrancingMuffin

I had same issue with Mom's phone. Moto g32. Service centre gave 9k estimate. Instead bought her new phone😓

GoofyBurrito
GoofyBurrito
Student4mo

Moto after sales is absolute dogshit 😔

SwirlyMochi
SwirlyMochi

If it's the software issue you won't have to pay anything unless there's a hardware damage. Get it checked at official service centre

DancingDumpling
DancingDumpling

True. Checked at the official Apple authorized service center but still, this was the outcome :(

WigglyRaccoon
WigglyRaccoon

Is this 18.1 update?

DancingDumpling
DancingDumpling

17.6.1

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