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DerpyCoconut
DerpyCoconut
Stealth

Is this an effect of Public Listing?

This is based on an analysis of 24 K reviews on iPhone & Android phones between Jan to Nov 2023 conducted by Clootrack. The results though look a lot skewed as Zomato outperforms Swiggy by 3-4X in every parameter, How do you look at these results, Do you agree with this analysis?

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13mo ago
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DizzyLlama
DizzyLlama
Google13mo

Feels like bad data analysis by inc 42 team. Or clooktrack. Not all reviews mention each of these parameters and hence how this has been weighted needs to be clarified. Also how the f is food quality on zomato 3x Better than Swiggy?? Both are platforms and should ideally be nearest in this.

DerpyCoconut
DerpyCoconut
Stealth13mo

May be Zomato has 'Zomato Everyday' which might have caused this

WigglyBanana
WigglyBanana
Stealth13mo

I doubt Zomato Everyday has become that significant already but 😅

SqueakyMuffin
SqueakyMuffin
Swiggy13mo

When you are public and your shares are going down so you pay the media houses to create your repo and show the competition as low as possible. I think inc42 should make all zero for Swiggy as they have not paid them.

SparklyPanda
SparklyPanda
Jio13mo

True. But Swiggy is moving towards bad customer service with poor interactions on chat and email as they have reduced flexibility in policy. So I'd agree to that 0.5 score. (Not saying Zomato's any better)

JazzyBoba
JazzyBoba
Adobe13mo

Zomato share will perform really well. Take a screenshot of this comment and come back two-three years later

SillyBiscuit
SillyBiscuit
Pharmeasy13mo

I've found zomato to be on the expensive side almost always. The experience with Swiggy has been better too.

DerpyCoconut
DerpyCoconut
Stealth13mo

Swiggy one minimum free delivery is at Rs 149, compared to Rs. 199 on Zomato Gold.

PeppyNarwhal
PeppyNarwhal
Swiggy13mo

Biased and incorrect comparison. The comparison is way off! Swiggy is behind but not to this extent. For instance, most of the time you’ll get more discounts in Swiggy than Zomato but here it’s just the opposite.

DerpyCoconut
DerpyCoconut
Stealth13mo

I have preferred Swiggy over Zomato for the last 2-3 years because of better discounts & logistics. Recently, switched to Zomato because of Everyday!

SparklyPanda
SparklyPanda
Jio13mo

Agreed. Preferred Swiggy, now moved to Zomato but for another reason. Lack of customer service and strict policies.

DerpyMuffin
DerpyMuffin
Student13mo

Bad data analysis by Inc42. Almost everyone agrees that Swiggy has better logistics, lower MOV for free delivery and better deals along with many excellent Swiggy exclusive restaurants.

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