This is based on an analysis of 24 K reviews on iPhone & Android phones between Jan to Nov 2023 conducted by Clootrack. The results though look a lot skewed as Zomato outperforms Swiggy by 3-4X in every parameter, How do you look at these results, Do you agree with this analysis?
Feels like bad data analysis by inc 42 team. Or clooktrack. Not all reviews mention each of these parameters and hence how this has been weighted needs to be clarified. Also how the f is food quality on zomato 3x Better than Swiggy?? Both are platforms and should ideally be nearest in this.
May be Zomato has 'Zomato Everyday' which might have caused this
I doubt Zomato Everyday has become that significant already but 😅
When you are public and your shares are going down so you pay the media houses to create your repo and show the competition as low as possible. I think inc42 should make all zero for Swiggy as they have not paid them.
True. But Swiggy is moving towards bad customer service with poor interactions on chat and email as they have reduced flexibility in policy. So I'd agree to that 0.5 score. (Not saying Zomato's any better)
Zomato share will perform really well. Take a screenshot of this comment and come back two-three years later
Biased and incorrect comparison. The comparison is way off! Swiggy is behind but not to this extent. For instance, most of the time you’ll get more discounts in Swiggy than Zomato but here it’s just the opposite.
Bad data analysis by Inc42. Almost everyone agrees that Swiggy has better logistics, lower MOV for free delivery and better deals along with many excellent Swiggy exclusive restaurants.
@swiggy PMs how are you able to segregate the dishes as 'Desk Friendly' in this feature?
You could have either
Food tech market is 50B+ ( duopoly)
Most of my friends use swiggy for everything like food, groceries and dine out.
They say Zomato sucks in ui ux and 3rd grade restaurants are there at Zomato, swiggy is better at offers and quality re...
Some comparisons:
Food app consumers being so nonchalant is just disrespectful
P.S. I am very sensitive about food
So how many orders did zomato + blink it vs swiggy + instamart this year? I see CEOs from both companies post some plots (without scale calibration) or data points without actually sharing the number of orders.
