CosmicQuokka
CosmicQuokka

rant: ONDC food section on ola app is bad

Ordered cause it showed free delivery, they didn't deliver even after 5 hours, while from this restaurant previously order through Paytm app ondc section it was delivered. There's no update on support ticket created from ola app.

If things remain like this ONDC for food would fail at scale, it's crap experience end to end.

fyi I know same restaurant is on zomato/swiggy, default option less cognitive load and faster deliveries, don't know what I thought before using ondc.

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6mo ago
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WigglyBanana
WigglyBanana

Holy damn 5 hours is crazy

ONDC is slated to fail Ops is no easy business

WigglyBanana
WigglyBanana

Why’d you order sabzi roti from a bhajipaw place :p

CosmicQuokka
CosmicQuokka

It's within 2km form my home, very old family restaurant they started from bhaji pav then expanded now even have multiple outlets, the name stayed, Another example would be Jay Bhavani vadapav which now has many more items than just vadapav.

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