I remember nov-dec 2023. I hardly ordered from Zomato. It was always Swiggy. I read the numbers aswell and they were doing good in terms of market share. 6 months down the line, I never open Swiggy app now. Zomato has stuck with me. I don't know what made me stick with Zomato so much so that I have there premium membership. Its coming from someone who hated Zomato in 2023, to now having there membership. Just checked thw Swiggy market numbers, and they are doing not so good. They are sinking. They are planning for IPO so they should have been good, but they aren't, why so?
I am regularly using Swiggy, Zomato doesn’t refund until you quarrel with them, this happened to me twice
When there’s a refund that you’re supposed to get, Zomato sends a message ’Refund initiated’ > ‘Refund Processing’ > ‘Refund Processed’.
But they won’t share the RRN number which they prolly get when initiate it.
Moreover uiux is better in swiggy and overall a better app.
Zomato UI UX is much more compact and clean. Swiggy has big character sizes like it's meant for old people l.
I personally like swiggy and found zomato clunky, maybe it’s personal preference. But the main issue is that they don’t refund when the order fails 💁🏼♂️
Food tech market is 50B+ ( duopoly)
Most of my friends use swiggy for everything like food, groceries and dine out.
They say Zomato sucks in ui ux and 3rd grade restaurants are there at Zomato, swiggy is better at offers and quality re...
This is based on an analysis of 24 K reviews on iPhone & Android phones between Jan to Nov 2023 conducted by Clootrack. The results though look a lot skewed as Zomato outperforms Swiggy by 3-4X in every parameter, How do you look at th...
Feels like bad data analysis by inc 42 team. Or clooktrack. Not all reviews mention each of these parameters and henc...
VC here. Doing this for fun. Don't take all views seriously.
