The Confederation of All India Traders (CAIT) accuses the Competition Commission of India (CCI) of mishandling investigations into Amazon and Flipkart.  CAIT alleges these ecommerce giants have bee...

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- The Confederation of All India Traders (CAIT) accuses the Competition Commission of India (CCI) of mishandling investigations into **Amazon** and **Flipkart**.
- CAIT alleges these ecommerce giants have been bypassing regulations, using proxy sellers to control inventory and dominate listings.
- The body criticises the CCI for not taking decisive action on numerous complaints, and for separating investigations into Amazon and Flipkart, prolonging the process.
- CAIT also expresses concerns about alleged bias within the CCI’s antitrust division, suggesting favouritism towards the ecommerce giants.
- CAIT recently released a white paper, calling for a dedicated ecommerce regulator to address unfair trade practices in the Indian ecommerce market.

Source: [Inc42](https://inc42.com/buzz/cait-alleges-inaction-in-ccis-probe-against-amazon-flipkart/)

CAIT Accuses CCI of Inaction in Amazon & Flipkart Probe

Journalist

CAIT Accuses CCI of Inaction in Amazon & Flipkart Probe- Grapevine

- The Competition Commission of India (CCI) found Amazon India and Flipkart guilty of violating competition laws by favoring select sellers on their platforms.
- Both companies will have the opportunity to review the report and file objections before fines are decided.
- The CCI's investigation, initiated in 2020, revealed that preferred sellers received advantages such as better listings and deep discounts.
- The watchdog noted that these practices had a catastrophic impact on market competition, especially in the mobile phone segment.
- This development follows multiple legal challenges and a Supreme Court ruling allowing the investigation to proceed. 

 Source: [Inc42](https://inc42.com/buzz/cci-finds-flipkart-amazon-india-guilty-of-flouting-antitrust-rules/)

CCI Finds Flipkart & Amazon India Guilty Of Flouting Antitrust Rules

- India's antitrust body, the Competition Commission of India (CCI), found Apple exploited its dominant position in the iOS app store market, engaging in abusive practices.
- The CCI's 142-page report, seen by Reuters, highlights Apple's significant influence over digital products and services, forcing developers to use its proprietary billing system.
- Apple denies wrongdoing, citing its small market share in India, where Android dominates, but the CCI report states Apple's App Store is indispensable for developers.
- The investigation, initiated by a non-profit group and supported by Indian startups and Match Group, claims Apple's in-app fees hurt competition and violate Indian laws.
- The CCI's findings come amid global antitrust scrutiny of Apple, with potential fines and directives to change business practices pending a final decision. 

 Source: Reuters

India Antitrust Probe Finds Apple Abused Position in Apps Market

- Trade body CAIT has called on the RBI to direct banks to stop cashback offers on ecommerce platforms, citing harm to traditional retailers.
- In a letter to Commerce Minister Piyush Goyal, CAIT's Khandelwal also demanded the suspension of Amazon and Flipkart's festive season sales.
- The CCI recently found Amazon India and Flipkart guilty of antitrust violations, including prioritizing certain sellers.
- Khandelwal claims 1.5 lakh retailers are struggling due to unfair practices, with 50,000 small businesses already shut down.
- The CAIT, representing over 8 crore Indian retailers, has long advocated for a ban on these ecommerce platforms. 

 Source: [Inc42](https://inc42.com/buzz/direct-banks-to-withdraw-cashback-offers-on-ecommerce-platforms-cait-to-rbi/)

CAIT Urges RBI to Halt Bank Cashback Offers on Ecommerce Platforms

Everyone wants Google's distribution, but no one wants to pay for it.

Everyone wants Google to stop doing what it's doing, but no one wants to invest in an alternative.

Alternatives, if any coming up, from India will be of cheap quality. Does anyone remember what happened to BharatOS, or what's happening with Krutrim. 

What these app developers are not realising is that, their business is more or less happening because Android as an OS is there. It's not just about play store. 

I wonder why they're not cribbing against the Apple app store. 

Could the rates be lower? Yes.
But what's in it for Google or Apple when that entire section of business is because of them?

No one is stopping anyone from building a new OS, a better one. As long as a good quality one is not coming up, everyone will have to rely on Google or Apple. 

It feels really bad when the founders try to make it a national issue as well 🤦🏻‍♂️

Oh, and even if a new OS comes up, I wonder how they're going to sustain it, plus make people choose that without the availability of other apps.

Rant about Google Play Store

Product Manager

- Appario, a former top seller on Amazon India, filed a lawsuit against the Competition Commission of India (CCI) to quash an antitrust report.
- The report allegedly details how Amazon India gave preferential treatment to certain sellers, including Appario, violating competition laws.
- Appario, a joint venture between Amazon and Patni Group, was internally referred to as a “special” merchant, benefiting from discounts.
- CCI has been investigating Amazon and Flipkart for four years, with potential penalties up to 10% of their global turnover.
- In July 2024, Appario Retail was sold to Clicktech, but the antitrust probe continues.

Source: [Inc42](https://inc42.com/buzz/amazons-delisted-seller-sues-competition-commission-of-india/)

Delisted Seller Appario Sues Competition Commission Over Amazon Antitrust Probe

Welcome to Indian Startups's Private Community

Part time seller of posters here. Have burnt lot of money on Amazon ads - made few sales as well but ROAS is very low. Was thinking of using Shopify and using SEO to drive traffic. 
Tried Flipkart as well but found the policies and the support very poor. 
Its very sad to see Amazon and Flipkart monopolising almost all Ecommerce traffic in India.

Seller struggles on Amazon and Flipkart

- India's largest retail distributor group has requested an antitrust investigation into quick commerce companies Blinkit, Swiggy, and Zepto for alleged predatory pricing. 
- The All India Consumer Products Distributors Federation (AICPDF) claims these firms are offering deep discounts and selling below cost to attract customers. 
- The AICPDF alleges that traditional salespeople are being sidelined as consumer goods companies deal directly with quick commerce firms. 
- Quick commerce, promising deliveries within 10 minutes, is a growing trend in India, challenging e-commerce giants like Amazon. 
- The Competition Commission of India (CCI) has the power to initiate an investigation if it finds merit in the complaints.

Source: [Reuters](https://www.reuters.com/business/retail-consumer/indian-retail-group-seeks-antitrust-probe-quick-commerce-companies-swiggy-2024-10-20/)

Indian Retail Group Calls for Antitrust Probe into Quick Commerce Firms

Are glassdoor reviews removed by companies when they are on hiring spree?

Is CPTO role killing the innovation in Indian companies . Mostly what I have seen is that CPTO is from a tech background and their decisions are mostly biased towards tech and it ends up spoiling customer experience. For eg - Look at companies like Flipkart and Myntra , falling behind Amazon and other competitors by a large extent now in customer experience. 

Some of the good PMs that I know have even started rejecting the roles based on whether department is headed by a CPTO. 

Isn't is better to have CPO and CTO as two separate roles to maintain balance at all levels.

Thoughts ?

CPTO Role- Is it killing Indian Product Companies ?

Growth Manager

If flipkart , despite being the flagbearer of Indian startup success story, is far far away from real profitability ( not falana dhimkana adjusted) even after 16 years of its operation, it says a lot about Indian startup ecosystem

Software Engineer

Hey Ram! why Amazon why??

Product Designer

When Aadit said he wants to be like Amazon, was not bluffing. This sounds so much like Prime Day

Consultant

Welcome to Software Engineers's Private Community

Hey, shoppers, help me out here. Which website has better quality products - Amazon or Flipkart? I have noticed that amazon has more expensive products, but are they better in quality? Also, many people complain about the customer service of Flipkart. So, I am very confused. I want to buy some furniture and home decor items, btw.

Amazon or Flipkart: which is best?

- Amazon's facing more EU scrutiny over its recommender algorithms and ad transparency. 🚨
- The European Commission sent another RFI to Amazon about its compliance with digital rules. 📜
- This isn't the first time Amazon's been in hot water with the EU. 🌊
- Are these regulations stifling innovation or protecting consumers? 🤔
- Why is Big Tech always in the EU's crosshairs? 💥

Is Amazon's Algorithmic Transparency Under EU Fire Again?

Walmart owns majority share in both PhonePe and Flipkart, PhonePe is a separate entity from Flipkart, but why is Flipkart itself entering into UPI ecosystem when it is dominant in e-commerce and PhonePe is dominant in UPI and payments.

Why is Walmart letting both organisations go against one another by building Flipkart UPI seems weird and waste by burning money.

Is it hoping Flipkart UPI to get market share from Amazon Pay or something else is at play here ?

Why not pitch PhonePe inside Flipkart app heavily instead ?

Why Flipkart built UPI ?

Ab ho gya na fundraise? What's the point of saying these things now. You are not listed. You have already raised close to $1bn. It's not like this is bringing new customers.
What's the point of all this PR now?
Why not focus on execution instead of saying things that will bite you in the ass in the future

CAIT Accuses CCI of Inaction in Amazon & Flipkart Probe

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