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SillyBoba
SillyBoba
NTT Data

Fraud happened with ICICI credit card

Guys received a call today,looked very genuine he told me that u need to cancel your insurance of credit card,to do so he guided some steps where I did not share a single info with him,maybe he was able to screen record and tool details and then suddenly I got message that 1lac spent on your credit card. Later after 2mins observed 97k transaction was unsuccessful due to security reasons (thank god). I have filed complaint to icici and I have blocked my card, registered in cyber crime also. Now I want to know, as it was credit card, will icici solve this matter or they will ask me to pay. Please Guys currently stressed alot,didn't share this with anyone neither parents because then they will be tensed. Help me plz

5mo ago
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DizzySushi
DizzySushi
Infosys5mo

What were those steps and website they asked you to visit to cancel insurance ?

SillyBoba
SillyBoba
NTT Data5mo

They told to download app icici help desk, and that's it,didn't know they were recording my phone soemhow so without me giving otp everything they saw

PrancingPotato
PrancingPotato
Stealth5mo

They will solve. Raise Txn as dispute

SillyBoba
SillyBoba
NTT Data5mo

Ya i have raised immediately dispute

JumpyPretzel
JumpyPretzel
Stealth5mo

Credit Cards have usually this safety feature that if you complain within 24 hrs and dispute the transaction, they definitely reverse that transaction. But do read detail about your card specific complaint mechanism, it may be slightly different for different Banks. Since you already complained, did you not get any email from them about reversal?

SillyBoba
SillyBoba
NTT Data5mo

No mail as of now

DancingTaco
DancingTaco
Stealth5mo

3 days ago, I also received 2 messages of unauthorized transactions. I did not connect with person online or phone whatsoever..

I immediately called axis bank and reported them. They said they investigate these issues. The money deducted will be return back to me till investigation concludes. Let's see what happens when the investigation concludes, keeping my fingers crossed.

DizzyMuffin
DizzyMuffin
Google5mo

Sunke bohot bura laga mujhe

DerpyWalrus
DerpyWalrus
Stealth5mo

There are too many tech scams going on around, I came across a recent video on YouTube as well

https://youtu.be/LtNO2bvZnxE?si=qsldlRqV_O6mYveF

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