RapidQuart94
Folks @ Swiggy/Zomato
How are you all feeling about ONDC, what's the general atmosphere like and did you guys have prior notice that this was an incoming event.
18mo ago
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Curated from across
How are you all feeling about ONDC, what's the general atmosphere like and did you guys have prior notice that this was an incoming event.
(Not new) but I worked on ONDC integration for a Swiggy vertical. Was a mess. The ‘stack’ itself is poorly thought out, doesn’t take logistics into account, underestimates how entitled customers are. It’s a good process and I really hope it helps MSMEs but it’s not even close to denting the duopoly.
Bharat
Convenience comes at a cost. As long as people aren't ready to let go off convenience, nothing might happen to Swiggy or Zomato.
Also, ONDC is not that new 💁🏻♂️
I think I'm asking specifically about employee's opinions. Plus people in India majorly don't wanna pay for convenience. That's a bigger chunk of the business than the one paying a platform fee.
The Ken did a wonderful piece comparing Namma Yatri with Uber/Ola. Echoes what @spidey, @Dhoni, and @deliveryboy have said in the posts above. I'll link the article below.
Really wanna read this but it’s paid :(
Will likely require swiggy/zomato to figure out more efficiencies, but anyone who is working on restaurant delivering via ONDC, still needs to figure out managing customer support, align contractors, their trainings, delivery quality and ownerships, branding Etc. So much goes into a vast delivery setup like swiggy or zomato, that a LOT of work will still go into making a credible threat to them. Doing what swiggy or zomato does, at the same scale will have so many challenges, that merely using ONDC stack doesn’t even come close to becoming a threat.
Uber and Ola are really bad experiences at least in Bangalore. Zomato and Swiggy are crazy good experiences (grocery and food)
Ordered cause it showed free delivery, they didn't deliver even after 5 hours, while from this restaurant previously order through Paytm app ondc section it was delivered. There's no update on support ticket created from ola app.
If thi...
ONDC seem Big threat for Swiggy/Zomato , Amazon/Flip kart, Dunzo /zepto/ blinkit/ big basket.
How will these e commerce giants (already operating on huge loss) survive now
Swiggy was valued at $10B a couple of months back. Good luck employees waiting for ESOP buy-back in July 2023. Your shares are now worth half of what it used to be!
https://www.moneycontrol.com/news/business/invesco-cuts-swiggys-valuati...