Is Pristyn Care an unethical sham?

Context: Took my parent for a Piles checkup as the issue was flaring up. The first thing they checked was my insurance coverage details. The consulting doctor (more of a quack) recommended immediate surgery as 'it may lead to much greater complication if left untreated'. Inwas ready to go for it but my spouse recommended we see more doctors. Both the other doctors (very reputed) said this doesnt need a surgery and that my parent would need some rest and palliative care and that it would be ok in a few weeks. This is what exactly happened. Funny part - this was two years ago, but since my number was the registered number, I still get periodic calls asking me if I had decided to go ahead with the surgery and that Piles can only be managed with a surgery. The founder in any case, from his prolific Linkedin usage, seems like a righteous jerk who would rather believe that employees should not be expect compensation but be as loyal as dogs.