salt
salt

[Rant] Here's why someone usually ends up f'ed over, for a startup to get successful in India

There are essentially four parties in the startup economy:

  1. The Consumer
  2. The Enabler(read, Startup)
  3. The Service Provider
  4. The Investor

Now let's look at Game Theory motivations:

  1. The Indian Consumer wants to minimise money spent per unit value extracted, the Western Consumer wants to maximise value extracted per unit money spent. (There's a massive difference.)

  2. The Startup depending on the stage wants to maximise User Growth and Free Cash Flows.

  3. The Service provider wants to maximise financial incentives.

  4. The Investor is wants to maximise the XIRR of their fund. For this they need to reach a multibagger liquidity event.

Now let's look at what happens when:

  1. The Consumer gets f'ed over:

The startup attains pricing power through deep competitive moats allowing for monopolisation. They can jack up the prices to ensure nice FCF, greater rewards for Service Providers and great returns to their investors. (Think, Uber can charge anything to you now)

  1. The Startup gets f'ed over:

The users get bang for their buck, the service providers get good incentives, the investors push for higher growth but unfortunately the startup does not have enough capital to service their Cost of Operations through their unit economics, so they will either run out of cash or investor patience. Either ways, they are doomed. (Think every legit startup that failed)

  1. The Service Provider get f'ed over:

This is the likeliest scenario as they have the least power in this dynamic. Rewards will be reduced over time or made harder to achieve. They have no option because they got no option for sustenance. (Think any on-demand service providing app)

  1. The investor gets f'ed over:

Now imagine there is a startup that can balance the act very well. They have a service that users are willing to pay a margin on. They pay their service providers fairly and have decent unit economics. Now, the investor will do halla about destruction of shareholder value from little growth. (Is this the case with BluSmart?)

Maybe that's why building in India is tough.

Post image
11mo ago
Based1776
Based1776
Remote11mo

I don’t understand who the service provider is in this argument

salt
salt
Gojek11mo

@Based1776 The Barber who comes via Urban Company, Swiggy/Zomato restaurants and delivery guys, Uber/Ola drivers.

Based1776
Based1776
Remote11mo

I see, this would only apply to middleman type companies though right

DeepGrandmom
DeepGrandmom
Dunzo11mo

This is exactly how it is. Indian consumers lack the purchasing power to pay higher margins on goods and will often resort to petty discount hunting.

salt
salt
Gojek11mo

I have come to realise a similar things as well.

Bumpy_Stock
Bumpy_Stock

Indians are mostly stressed on money. We prefer utility/value over luxury. Most of the times. We wouldn't buy games for 5k Rs online.

Unless it's marriage and then it becomes about status and people end up spending 20L hard earned cash.

Until purchasing power of Indians go up, we would want a 10 min delivery but not the delivery charges.

Darkblack
Darkblack
Meesho11mo

What is the issue in Blusmart? Please throw some light

salt
salt
Gojek11mo

Apparently not enough investor wealth created

Darkblack
Darkblack
Meesho11mo

Ain't it too soon?

Gupchup
Gupchup

Great points made. Maybe investors will realise that the same revenue multiples for evaluating US startups aren't good for Indian ones and that they've been overvaluing Indian startups.

salt
salt
Gojek11mo

What are your thoughts on the impact something like that will have on the current Indian Startup ecosystem of let’s say valuation multiples are halved?

Gupchup
Gupchup

Having worked in startups that went bust, I believe founders will be more serious about PMF, unit economics, and unnecessary inorganic growth spends as well as high tech salaries.

tbk
tbk

Maximum Indian users will exploit every last bit of discount and then still cry online.

salt
salt
Gojek11mo

Exactly. 😂

Bumpy_Stock
Bumpy_Stock

Good enough reason not to do a B2C without a moat. The only B2C companies with solid moat I can think of are AMD/Nvidia. Deep RnD led products and leveraging their duopoly to charge high prices.

Discover more
Curated from across