Thread about no clue 🕵️♀️
So there are bunch of hirings in every org of which you have no effin idea what they do and why do they exist! Let’s start - UI/UX researcher
UX Researchers help in clarifying whether the Product manager was actually retarded or not in building features that he/she thinks are helpful for the users but in fact was only building it to pump up vanity metrics.
🤣 True. In fact, a good PM would collaborate with user researchers to uncover the pain points before finalizing a PRD and going ahead with a project.
Bad ones either don't realize the importance of user research or think they are themselves good enough when they have no clue of how to even ask good questions to the users. A classic mistake is asking users directly about what features they want.
Hahahaha
User researchers are people who discover and uncover new problems of the users. They also test feasibility of any design before it goes into development. They are there to make sure that the team doesn't build something based on what they felt the user needs or by thinking that the team themselves are enough as users.
If a company is hiring them, it means the company is starting to become design mature. If one is part of the product team, it is absolutely necessary to interact with user researchers and know what they do.
Startups rarely have one, they bet on PMs creds and cofounders funda
For startups, the real deal still have UX Designers who can perform user research and design given that they are provided enough time for these processes. It is similar to having a full stack developer. Though, most times, people will have either stronger skills in the UX part or the UI part. It can still be balanced out by hiring multiple people with different strong areas of expertise.