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SleepyBanana
SleepyBanana
PhonePe

Zepto weird (smart) UX

So zepto has a 'Remove' delivery button inside the bill details. This is a very smart way to make money, since this button is situated inside the details part. But on the other hand it feels a bit weird, if I miss opening the details I might have paid 27 rupees more.

What are your thoughts?

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12mo ago
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WigglyPenguin
WigglyPenguin
Stealth12mo

How exactly would you have paid 27 more in this situation?

SleepyBanana
SleepyBanana
PhonePe12mo

If someone does not click on the detailed view button for bill, you would never see this button to remove delivery fee

SleepyBanana
SleepyBanana
PhonePe12mo

I attached a screenshot after clicking on the remove button, I should have attached the before one

ZestyQuokka
ZestyQuokka
Stealth12mo

They are not adding Platform Fee to you?

SleepyBanana
SleepyBanana
PhonePe12mo

Zomato does that, have not seen zepto do it yet

ZestyQuokka
ZestyQuokka
Stealth12mo

Don't update your app then. They are charging 2rs Platform fee. 😢

BouncyQuokka
BouncyQuokka
EXL12mo

Isn't this a part of dark web design patterns? many companies do it.

GroovyPanda
GroovyPanda
Good Company12mo

Zepto also recently added zepto passes to orders without consenting consumers. Defo dark web design patterns

SnoozyNarwhal
SnoozyNarwhal
Stealth12mo

This is a very unethical dark pattern. Forces users to pay more than what is required. And hiding it inside the pay details is even more dark.

PeppyPickle
PeppyPickle
Stealth12mo

This is a good example of dark patterns in design. Thank you!

ZestyBoba
ZestyBoba
CARS2412mo

See dark patterns in UX

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Curated from across
Bangalore
Bangalore12mo
by SqueakyPickleSoftware Developer

Shame on you Zepto!

When an order value is above INR 199, you folks used to deduct the delivery fees automatically. But now, you have made it as a manual option hidden under layers of UI.

Do you want your users to keep digging your UI to click and avail th...

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Indian Startups
Indian Startups3mo
by SillyWaffleProduct Manager

Zepto making their own GST rates now

Up until now Zepto was known for product dark patterns. Now they are coming up with random GST rates too 0.59/11.99 == 4.92% Are they now subsidizing GST too? This is day light robbery folks

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Indian Startups
Indian Startups4mo
by SqueakyMuffinFounder

My 3 cents on the Zepto story as a founder

Tldr; Fully support it.

I have 3 points

  1. I am a founder here. And one of the major yardsticks you make decisions as a founder is based on how successful startups similar to you did.

Self-righteous folks on Twitter and Grapevine wo...

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