So zepto has a 'Remove' delivery button inside the bill details. This is a very smart way to make money, since this button is situated inside the details part. But on the other hand it feels a bit weird, if I miss opening the details I might have paid 27 rupees more.
What are your thoughts?
How exactly would you have paid 27 more in this situation?
Isn't this a part of dark web design patterns? many companies do it.
Zepto also recently added zepto passes to orders without consenting consumers. Defo dark web design patterns
This is a very unethical dark pattern. Forces users to pay more than what is required. And hiding it inside the pay details is even more dark.
This is a good example of dark patterns in design. Thank you!
When an order value is above INR 199, you folks used to deduct the delivery fees automatically. But now, you have made it as a manual option hidden under layers of UI.
Do you want your users to keep digging your UI to click and avail th...
Only asshole product folks/leaders can somehow arrive to this decision & thinking. To make the user feel like a fool... this may have made you some ~100 extra rupees from my house, but you're not getting another order again.
It just ...
I will go first- sneaking in membership fees while making a purchase; urban company recently got some flak for it.
Everything kept aside, it’s genuinely awe-inspiring that they’ve been able to do this in a market with close to zero ...