Don't know what's happening with them but I also got a similar experience. 
  
 The order I placed approx 15 days was reduced to just one or two things by siting unavailability of products, then they delivered it on the 4th or 5th day (generally comes within 2 days). 
  
 Then after 2-3 days I was able to see all the products which I wanted to buy, so I placed the order again to find out again the items got reduced to almost 20% of the original intended, siting the reason again as unavailability of the products.

Software Test- QA

Does anyone here work for jiomart or have any clue why they have not delivered orders placed 810 days ago of many customers. This is the first time it's happening to me. Usually get the order deliv...

Does anyone here work for jiomart or have any clue why they have not delivered orders placed 8-10 days ago of many customers. This is the first time it's happening to me. Usually get the order delivered in 2days. Also their support is shit.

Jiomart

Software Engineer

Jiomart- Grapevine

Welcome to Indian Startups's Private Community

Is Swiggy in trouble? Every time I try to order they are either delayed or don't have any delivery partners. There seems to be some ops issue. Doesn't seem to be as reliable as it used to be 2 months back.

Swiggy delivery unreliable

Product Owner

Reliance Store aka Jiomart laying off 📴 insider from Gurgaon said that.

Reliance Store / Jiomart

Implementation

Can anyone confirm. Reliance Retail laying of 80% workforce from JioMart.

Reliance Retail Layoff

Business analyst

There is big layoff 50% in reliance retail - jiomart B2B business.

Reasons
Very poor management, aggressive hiring, creating business that does not exist,  downfall of business.

Compensation -

Asked people to resign & said to serve notice 90 days.
No additional support or benefit.

Layoff in Reliance Retail

Analyst

Since start of 2024, only handful of orders placed have been delivered. Moreover they simply mark orders as delivered even it wasn't.


Anyone facing the same?
What's happening at Big basket?

bbdaily service has become shit

Data scientist

Ordered atta today, the delivery guy threw it on the floor. Flour everywhere, had to clean it up.

Asked the customer rep to help, took 30+ minutes only to not refund me the money.

I'd advice everyone to not use them if you live in South Delhi. Terrible customer facing staff members.

Biz dev and engineers might be alright, but everything else at Swiggy sucks.

Swiggy Instamart Sucks

Founder

I placed an order on swiggy from Meghana’s. The order was of 1700 and I was trying to order one more item and cancelled the order by mistake. I cancelled the order within 1 min but reached out to support team for the refund. 

The cancellation button on the order has this little 4 bars which I thought was the allowed time to cancel an order. And if I remember correctly there was a dark pattern where there was no additional confirmation to check whether I’m okay to cancel the order with the entire amount as penalty. 

If they had asked or pointed out that the full amount was going to be levied as a penalty, I would have chosen to get this delivered. 

They had charged entire bill amount for cancellation and responded saying this is according to the police. I tried to understand how charging entire amount is reasonable. I tried making them realise that even if they had charged 500 rupees I would understand the charges. 

Later they asked me to write an email regarding the same. I wrote that email and now I have got an update that they won’t be able to refund any amount. 

This is Meghana’s biriyani, and it was almost within 1 minute and they charge the entire fucking bill amount. I am still okay to pay a cancellation charge if the food was prepared or was on the way to deliver but full amount for within 1 min. I truly hate how these fucking companies choose to be so callous towards both employees and customers. 

I always believed that most companies are empathetic towards customers and employees but I guess I’m wrong. 

From the bottom of my heart, 
- F*ck you Swiggy!
- F*ck you for being insensitive towards customers 
- F*ck you to your policies that makes a customer suffer 
- F*ck you to taking away a customers money and hoarding it with the restaurant for zero service delivery 
- F*ck your leadership team for using profitability as an excuse to hide behind shitty customer experience 
- F*ck your strategy and legal team to devise those cancellation policies

F*ck you Swiggy!

Consultant

Recently, I heard a very interesting story about Swiggy from someone. Their mum booked a high value order as a surprise for them on Swiggy. Since they had a Swiggy One subscription, the whole family used the same account.

Halfway through, the delivery person calls them, says the vehicle broke down. Mum steps away to deal with something else and when the delivery person calls again, their dad picks up. The delivery person says the vehicle broke down but he'll figure something out and send it with someone else, but to do that first, he'll need their details. He proceeds to ask for their phone number (linked to account) and for the OTP sent from Swiggy? Sounds super strange but the dad took pity and figured sure, let me try and make this delivery person's unlucky day a bit nicer — after all, it's a Swiggy account anyways, what harm could it do. He shared the OTP.

Almost immediately after, the delivery person changed the phone number for the account and everyone logged in lost access to the account. Ofc, he scammed the order for himself. The real kicker is that their Email ID was still linked to the account, so anytime the delivery person makes an order, they get an email with his order details. So far, they've been regularly getting order details emails with orders for paan, gutkha, cigarettes and some sides/chakna, all to some mall. 😂

Now, cool story bro, but how is this Swiggy's fault, you ask? Well, support has been contacted multiple times, over multiple accounts, but to no avail, because clearly their customer support has gone to shit. Even with the address and phone number of the delivery person who scammed them, and having an email id linked to the account, they've been of absolutely no help, as if their hands are tied. Their user workflows are so brittle, they don't account for the simplest locked out of account scenarios, let alone address security concerns and protect the customer from their own agents. Truly a wonder this company is worth anything.

WTF is up with Swiggy - A Swiggy Scam Story

Welcome to Office Gossip's Private Community

Folks,

I am considering a role at jiomart. The role is pretty good (in product space).

I wanted to understand how the culture and work life balance is. 

P.S: pls dont give the generic response of it being a reliance firm so blah blah

Anybody working at jiomart in product?

Product Manager

What is the no questions refund on fruits and vegetables on Zepto? It’s useless

I know nobody does this but just wanna check the viability of this. Is it possible to club few restaurants together in a single order when restaurants are situated very close to each other.
Like if I wanna have icecream from Naturals and something else from restaurant just near naturals, since current food delivery providers don’t do this.

Idea Check : Food Delivery

This isn't regarding the company but a personal issue,

I have been receiving parcels on my address twice /thrice every week since the last three weeks now which i didnt even order, with COD as payment option, most of the order are from Meesho, 

Why is this happening does anyone know?,

Any help is appreciated, Thanks much!

Help.

Data analyst

Welcome to Software Engineers's Private Community

An acquaintance of mine is planning to join Reliance India in the next few weeks. How is the work culture there?

Work culture at Reliance India

Solution Engineer

I ordered from swiggy today for dinner and it initially said 30m. It came down to 9m when the delivery exec reached the restaurant. For quite some time it was at 9m until now, when it increased to 15m...wtf?!?

Zomato tells that the order is delayed....but wtf is swiggy doing with its ops-tech? How come it's increasing the ETA instead of saying that the order is delayed? Super frustrating

Jiomart

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